I have tried, I opened an account with Kraken, you have to take a test to prove you understand crypto. I don't understand crypto. I don't understand as its only a small amount that it can't be manually transferred to my bank account. 3 more withdrawals rejected today.....
Automatic translation:
1 year ago
Then it'll probably be up to our team to help you. Anyway, if the casino has told you that bank transfer will not be possible, then I think it's pointless to keep trying the same method over and over again.😕
Automatic translation:
Jaroslav
Forum and Reviews Administrator
Salamasalama
1 year ago
Tea spins won’t pay you I really struggled with them best to do a chargeback with the bank
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1 year ago
I would take chargebacks as a very last resort. As it has to be backed up with evidence and facts as to why you are requesting it, it has side effects even if you want to play in other casinos afterwards.
Also, if you chargeback in the future, I know that some players have written about having closed bank accounts.
So it's not the easiest process and I'd rather wait for the end of the complaint that the player has open.
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Salamasalama
Jaroslav
Diamond
Jaroslav
1 year ago
If I don’t do that will you fight for me and email teaspin since they aren’t responding me
Automatic translation:
Jaroslav
Salamasalama
Forum and Reviews Administrator
Salamasalama
1 year ago
We can and will try to contact the casino on your behalf, but I can't promise you how it will turn out. The casino does not have to respond to us and it may end up being unresolved and I will get black points, which will result in a safety index downgrade if that happens.
The casino does not have a license, so it is not possible to turn there, so how it would end up I can not say.
But as I said chargeback would probably be the last thing I would try if nothing else worked out.
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millymoo120829
Jaroslav
Bronze
Jaroslav
1 year ago
I've been waiting 33 days for a withdrawal is that not time for a chargeback request?
Automatic translation:
millymoo120829
gleno105952
Bronze
gleno105952
1 year ago
I past the verification process weeks ago, they keep cancelling my withdrawal and Insiting I use crypto as a withdrawal
Automatic translation:
Salamasalama
millymoo120829
Diamond
millymoo120829
1 year ago
Who do you bank with ? I tried chargeback didn’t help which merchant did you pay
Automatic translation:
Jaroslav
Forum and Reviews Administrator
millymoo120829
1 year ago
I've been waiting 33 days for a withdrawal is that not time for a chargeback request?
Automatic translation:
1 year ago
Be sure to stick to the complaint you have open. Sometimes, unfortunately, it can happen that the casino does not provide the method you would like to choose.
But definitely when Kristina is working on your case, I would stick to her and what she tells you.
I know it's been a long time , but I believe it will be over soon.