Well, I think the support or live chat doesn't really understand you, they keep you waiting and don't give any precise information about what screenshots/proof are wrong or what else is needed in order to get a successful payout... at SUSHICASINo as well as at Cashwin... I don't know, I've requested payouts from both casinos but the support is really the worst ever...
May I ask when exactly you requested the withdrawal from this casino and if it was your first one?
So, do I understand correctly that you have sent documents for verification and they rejected those without giving you the reason?🤔
You always need to make sure that all the documents are in the right format and of a good quality. Otherwise the support will not approve them.
Please let us know more details regarding your issue at this casino, so we could be able to help you out.
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