Superb Casino - general discussion (page 15)

If the deposit size does have something to do with it then I have no chance, I deposited £100 to get the £100 new account bonus but my withdrawal is for £759.01.

I think that's the problem - if you withdraw (or if your balance) is more than your deposit, they dig their heels in / go AWOL.

Unless there's any hard lads fancy going on knocking on their doors in Curacao, I think we're stuffed.

some appear to have been lucky. I have definitely been paid more than my deposits equal so think positive, and let us know how you go.

I am going to give it another week or so and if no good then I am going to cancel yet again and put in for a bitcoin withdrawal.

I was hoping to avoid that as there will be some fees associated.

I don't blame you at all because I would have made the same decision if I had gone through the same situation as you. 

Anyway, do you have any other favourite casino or do you want to try which one is the right one for you ? 🙂

Be sure to let us know if you are successful in getting the money or when you withdraw via bitcoin again. I hope it will turn out as it did for the player who received the funds. 🙂 ☘️

Another week - no money. Despite various chats which the AI gives the same cut and paste response ("the financial department are looking at my withdrawal as a priority", they have now removed the chat function from my account. So I now have no way of contacting them (not that the AI told me anything real or legit). Thieving scum.

Hello, I would say that it was not a good choice of casino, I'm afraid you will really get a hard time. How long have you been waiting, please? I've looked at the casino and they don't even answer complaints, so I would recommend that too, but it probably won't be a good result.

The fact that they removed your chat option probably speaks for itself and I probably wouldn't take it positively. 

Next time I would be careful where I deposit my money and make sure you do your research to avoid this. 

I hope it will move forward somehow, although I wouldn't put much faith in it. 😥

So my last withdrawal request from the 6th June did not come through.

I have just put in my first Bitcoin withdrawal request in now, see if there is any joy with this one.

Did you even try to ask the reason or not ? I firmly believe that crypto will pass and you will also get money like the others. I would be very happy and I will wait for your update. 🤞

I don't have the facility to cancel my withdrawal. It's locked into their ignore customers forever period.

I didn't bother asking the reason, they always come out with the same old rubbish.

I see that not everyone managed to withdraw. I can't guess if it was just a coincidence in some cases and now the casino is back in the same position or what. Obviously only time will tell.

I see, so you haven't really learned anything meaningful and it's the same thing over and over again. However, since you entered the withdrawal using a different method, let's see what it says.