SupaBet Casino - general discussion (page 4)

Perfect news.

I was a little worried that it would take so long, but the casino obviously surprised you. I'm glad you got everything you deserve.

Do you think you'll give the casino another chance, or not?

Hello,

I have €25,000 sitting in my account. I've been waiting since October 1st and talking to them every day. They always tell me they're taking too long to accept withdrawals.

I have 3 withdrawals of €800 pending…

I have made casino bets and sports bets.

Can anything be done? Has anyone received such large sums of money? Has anyone received more than three withdrawals?

thank you…

Hi.

Do I understand correctly that the casino informed you about them being overloaded with withdrawals, and that is why also yours is delayed?

Please know that this really can happen sometimes, but to wait for a withdrawal for almost two weeks is a bit long. Right?

If you check all the complaints for this casino, though, you will see that many of them were resolved successfully, so hopefully you also will receive your winnings soon. 🤞

Have you ever withdrawn from this casino before, or is this your first attempt?

This is my first withdrawal… I've already filed a complaint.

I can see that your complaint will move forward soon, as the 14-day time frame has already passed. Then we'll get in touch with the casino representatives and hopefully get some more information about the whole matter.

Are you still in touch with the casino yourself? Is there any kind of information about the situation with your withdrawal, perhaps?

Thank you for your reply. Yes, I call them every day, but they always tell me the same thing: to wait…

Well... 15 days already

You call the live support, you mean?

They don't have such information regarding withdrawals usually.

What about the email communication?

I'm just asking to know if they are willing to communicate, you know. It is very important, I believe.

I recently signed up and deposited 200 euros.

Then it went up to 7100 euros and now the (probably fruitless) wait for the payouts begins.

I first applied for €100 on October 12th, and nothing has happened so far. Applying for €500 or more each day after that is currently not possible.

When asked via chat/email, I always get the same rubbish about lots of requests etc.

Has anyone actually received any money? I have a really bad feeling. PS: Nothing has been verified yet.

I mean both. They usually answer, but they're not helpful at all. They always say the same thing.

Romi, could you please take a look at my complaint?

thank you

Feel free to contact me to exchange experiences.

Facebook: To Bis

Hello,

May I know when you submitted those withdrawal requests, please? I'm trying to figure out how long you have been struggling. As far as I can see, players were generally complaining, but that is quite a common thing. When it comes to proven feedback, though complaints suggest there could be some delay, no casino player with a complaint submitted left without payment at least.

Well, I'll be here to talk more, of course.

If I may, this forum was specifically created for sharing experiences. Feel free to continue, of course.

I will be happy to assist you if it is possible.

Hello,

12.10. --> 100 euros

14.10. --> 500 euros

15.10. --> 500 euros

Current account balance: 5768.41 euros.

These NovaForge casinos are all scammers and sponsored by Guru to cheat and STEAL from players.

Hello,

I see you created another account to serve you the same purpose. You are not interested in constructive criticism once more, just repeating your wrong assumptions about our work. You see, we understand that casino ratings are always a problematic matter; however, you are just harassing us on our own forum. You are welcome to submit a free complaint and we'll gladly investigate the matter; however, such posts of yours won't help anyone because those are just screams without any insights.

Stop with that or this account will be closed. On one side, you keep coming back for our support, and on the other, you post such things. I don't get it.

So, of course you are frustrated. I will try to push my colleague a bit regarding your complaint. The thing is that we have really many complaints we have to deal with every day, you know. Let me try, though.

Hello, thank you.

Is there any feedback from the casino regarding this? In situations like this one, it is the most important puzzle. A few days' delay, even though it may be inconvenient, is usually just a delay. But, of course, the casino should explain something to the waiting players. So they do not have to seek answers on the internet...

The first 100 euros were transferred today.

I'm curious to see how and if it continues.

Hello! Do you think we should consider this a good start? I sincerely hope we can! In any case, please keep us posted, because it seems like far too many players around have been dealing with delays. 🙁

By the way, did you receive anything handy from the support, perhaps? Or do they just send the first part?

Well, I'm curious too.

I am still waiting for the next three payouts of 500 euros each.

When asked, the answer is always the same: delay and yours has now been marked.

In chat, their answers come within seconds, which is typical for text blocks.