Sunrise Slots Casino - general discussion (page 10)

Everything under 4 weeks is quite good for this casino 🙁

Hello,

You may need to lower your withdrawal amount, take into consideration they have a fee to withdraw.

if you used a bonus its the amount of the bonus you have to subtract, try that ok, hope this helps

no i added 9000 yesterday to withdraw become limited is 10000 in Paytm i earn 900 from 9000 because we need to place bet one time to withdraw

Get this!. I contacted chat today to see the status of my withdrawal whether it was sent or getting ready to be sent. The rep told me great news . It was sent on the 20th of Jan. I said the 20th? Today is the 27th. I should have received it. I asked how did they send it Fedex? He replied and said yes Fedex but they do not get the tracking info. He said I should get it today or tomorrow. They took a $40 fee from my winnings for the delivery. Every other casino takes $30 fee and I get it in one day. NEXT DAY AIR. This one is coming by Horse and Buggy. If I am lucky.

I received no email that my withdrawal was sent like they said they would do and there is no transaction showing in my profile that is was sent.

I will believe it when I see it!

"Horse and buggy" 😂🤣🤣 mine too

One day its tomorrow and today turns into possibility of next Tuesday. I needed a laugh well get paid eventually

Have good one everyone

You too!

Yea bro i been waiting since 1/24/23 10 get paid on a withdrawal request from yhe 10th... they said " you got paid 1400 on the 12th" i said yes its a payment from December" my new request was made 1/10/23 @ 943am for 1480" sooooo i am still waiting chat is clueless ... i have no idea when i will get my winnings, after this one no more for me at sunrise casino

This is why I don't believe them. Do you know I deposited 10 times on Neon280 after I was approved for my withdrawal (stupid right) well the slots had absolutely No Return To Player. I lost on all and my money lasted maybe 15 minutes at a 5 dollar bet.

I am done here also as soon as my $$ arrives!

Hello, hope you're doing well and having a wonderful day! How can I help you?

GM I still did not receive my check for withdrawal

They told me it was sent Fedex

How did they send it for a $40 fee

Casino: Yes, correct, however, the tracking number is still pending, there is still no information on the account.

Casino: Check withdrawals may incur a processing fee, depending on the payment service provider and/or the withdrawal amount. Check withdrawal amounts between $101 and $1000 will incur a $25 fee. Checks for $1000 or more will incur a $40 fee. For check amounts of $100, the fees will be waived. Payments in different installments will have fees per installment. The installments are made in accordance with the third party payment service provider availability.

Why is it still pending. I was supposed to get it by now

Well then it wasn't sent. How long it this going to take.

I never have issues like this for such a small amount of money

Where is this check coming from?

Casino: I understand, however, it could take up to 3 weeks for it to be sent out to you. So we would need to wait.

You guys need a better processing department

I understand, and I apologize for the inconveniences.

This is unbelievable

Casino: Yes, I am sorry about the inconveniences.

Casino: Please be aware the check you receive will likely originate from a foreign bank and depending upon your relationship with the bank, this check can take anywhere from a few days up to many weeks to clear. Unfortunately, we do not have control over this time frame nor the amount credited as it will vary depending upon your particular bank and their fee schedule for International Transactions. We appreciate your patience with the process and urge you to hang tight.

Please keep in mind if you are getting paid via check: When depositing a check, you will need to go inside your bank to have it deposited directly into your bank account with a teller.

Don't forget that these checks are unable to be cashed with a teller nor is it possible to deposit them through the ATM; they can only be deposited with a teller inside your bank and within 30 days of being issued.

Also, please keep in mind that these checks cannot be endorsed to a third party; they can only be deposited into your bank account.

Some of these checks are Canadian and can only be deposited into a checking or savings account that takes Canadian checks.

is it in us funds

It should be, yes.

ok thanks Sara

THIS IS THE LONGEST WAIT TO GET PAID..I WILL OPT OUT WHEN I DO GET PAID.

Same here i just contact them and they have no clue whats going on "i just escalate this issue for you will be resolved in 48 hrs" thats what they keep saying since last week!! so as soon as i get my 1400 ltr sunrise casino PEACE!!

Today is business day 11. Still no check!

Same here!! They have not even approved my payment its been 17 days for me, from 1/10/23 943 am for the amount of 1480.00.

Finally got an email response from payouts and they said it hasn't even reached their department yet but they will let me know as soon as they do.

I ain't got the money now and i will be thrilled when it comes as a surprise

I spoke to someone the other day and they kept on saying it was sent out. I asked how much longer and they said it can take up to 3 weeks until I see it. Apparently they use a 3rd party vendor/bank for the payments.

I wish I knew this prior. I wouldn't have joined. It sucks waiting and mine is only 1061.00 .

I will know just what to do when and if I get it!

Today is the 13th day. There still is no tracking number available on my check.

Would making a complaint here help?

Thanks in advance.

I would, it will hold them accountable in some way. You msy get the same B.S you been getting but it will be like " someone else is watching us, lets do better" or they can not give a shit.

At the minimum you will feel better about taking it on step further and speaking up for what you feel you or others may deserve.

I would file the complaint.

George M

I agree.

Thanks

Jay

I agree with bigg119869, the complaint is a good way to go in situations like this. I wish you a happy ending!

Hello I finally got paid my $375. From sunrise , anthony slife

Whoa! My sincere congrats! 🙂

Thanks for sharing.

I received an email today with the tracking numbers. They sent it Next Day Air. I should have it tomorrow..