
Two different bank accounts, because Stake 7 assumed that my bank would have rejected it the first time, but that wasn't the case, because I entered the details from the first failed attempt again as a test, and a second one for safety. The entire profit arrived in both accounts within one day.

Hello everyone,
How is it possible that the casino is allowed to break its own terms and conditions regarding payouts and then even grants a grace period? When you contact support, you constantly receive the same copied and pasted text, but nothing happens.
The terms and conditions state a maximum of 2 days; if it takes longer, you will receive an email...
Since we live in 2026 and numerous casinos operate and work with the same methods, 2 days is already a massively long time and by no means good or lightning fast (advertising from Stake7 which is a lie, disreputable).
I've had a charge of €230 for two days now, and everything's been verified for ages. Every day I ask about it and get the same answer. And the fact that so many players are always having "problems" has to be a joke, right?
Since most players have been frequenting multiple casinos for years, they're familiar with the game. Unfortunately, there are many unscrupulous operators who deliberately delay payouts, hoping players will cancel their bets and gamble away their money. In my opinion, it's best to approach with caution.
I can totally understand every player here. So many with the same problems, it can't be a coincidence, more likely a tactic.
I understand why the repeated generic replies are frustrating, especially if your account is already fully verified and the casino's own terms mention a two-day processing period.
If the withdrawal goes beyond the timeframe stated in their terms, I would definitely document that and add the relevant term, together with screenshots showing when the €230 withdrawal was requested, to your existing complaint.
At the same time, I would be careful about concluding that the delay is deliberately designed to make players cancel their withdrawals and gamble the money away. Without evidence, we can't really know the reason behind the delays.
Since your complaint is already open, the best thing now is to keep the Complaints Team updated there with any meaningful developments. If Stake7 continues to delay the payment or fails to explain why its stated timeframe wasn't met, that will be relevant to the investigation.


Unfortunately, there's nothing positive to say about this casino, only negative. I find it highly unprofessional that players are made to wait ages for withdrawals despite flawless verification, and that one excuse after another is invented to further prolong the process.
What you experience there as a long-time OC player truly surpasses everything. You won't find anything like it in any licensed, reputable casino on the market, not even in those without a license.
I strongly advise everyone to steer clear of it. Any positive reviews you find are absolutely not even remotely true.
I can see why the whole process left you with such a negative impression, especially if the withdrawal took longer than expected despite your account already being verified and support kept giving you the same generic answers.
Even when a specific complaint ends up being resolved, that doesn't necessarily mean the overall experience was good. The way a casino communicates, how transparent it is about delays, and how long players are left waiting can still matter a lot.
Your feedback is useful for other players, particularly because you've documented the withdrawal and explained what the process was like from your side.
If the €230 has now been paid, then at least the financial part of the issue is settled. But I can understand why you would still be critical of how Stake7 handled the situation.
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