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Okay, based on what I've seen, we're working on your case and Attila will contact the casino soon.
I hope we can resolve this together.☘️
I contacted chat support again today. The same answer, as always: they have priority and a lot of payouts.
Best regards
thank you for your support
Habe mich heute nochmals im Chat Support gemeldet. Wie immer die gleiche Antwort.. Priorität und viele Auszahlungen hätten sie..
liebe Grüße
danke für euren Support
A payout happened yesterday 😊 only 8 more attempts and it's done. So they managed to transfer €500 to me twice in two days.
That shows me that it's possible, but they don't really want to.
Best regards
Enes
Hat gestern eine Auszahlung stattgefunden 😊 nur noch 8x dann ist es geschafft. Also haben die es geschafft in 2 Tagen mir 2x 500€ zu überweisen.
das zeigt mir, dass es geht, aber die nicht wirklich wollen..
Liebe Grüße
Enes
Well, that's some progress, and we should be happy about it, I would say. The important thing now is to get all your money.
Even if it means you have to wait. It's not pleasant, but I believe that in the end, the result will be what matters.
Once you get everything, the decision on what to do next with this casino will be entirely up to you.🙂
I won some money in this casino and they blocked my account! They don't reply to emails and in chat they just divert the conversation ! I NEED HELP WITH THESE SCAMMERS ! I WANT MY MONEY
Ganhei algum dinheiro neste casino e bloquearam a minha conta ! Não respondem aos emails e no chat só desviam a conversa ! PRECISO DE AJUDA COM ESTES ALDRABÕES ! QUERO O MEU DINHEIRO
Have they explained to you the reason for blocking the account, at least?
Did you request a withdrawal before this happened?
Please describe the whole situation in more detail so we can better understand it all, and then hopefully we'll be able to help.
Hi everyone, I applied for a payout yesterday and they said it would take up to 3 days. I'll wait until tomorrow and then I might file a complaint.
Payment requested for January 5, 2026
I have lost a lot in my life
Yesterday I won something
Hallo Leute Habe gestern auszahlung Beantragt heute auch bis 3 Tage haben die geschrieben ich warte bis morgen dan reiche ich eventuell Beschwerde ein
Auszahlung am 5.1.2026 Beantragt
Habe in mein Leben sehr viel verloren
Gestern habe ich etwas gewonnen
Have they asked you to pass the verification as well?
Our complaint team will be able to intervene in your complaint only after the 14-day time period passes, actually, so hopefully they will process it sooner.
So, let's wait to see how it will go. Hopefully you receive your winnings soon.
Please inform us about everything.
Unfortunately, sometimes this kind of delay can happen whenever a casino experiences a high volume of withdrawals.
I just hope that they will really do as they say.
How long has it been now, please, that you have been waiting?
That is certainly not the outcome we both hoped for. Just in case you are willing to share, do you mind helping us understand how long the withdrawal was delayed? It is not necessary, yet such details may also help others recognize the risks.
For this moment perhaps it is best to let go.
I waited about a week.
The problem is that I won too much, but unfortunately I lost it all again; they wouldn't pay out even one percent. 
Habe cirka eine woche gewartet
Das Problem ist das ich zu fiel gewonnen Habe aber leider wieder alles verloren die wollten nicht einem ein Prozent auszahlen 
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