Spinscastle Casino - general discussion (page 8)

Then, good luck! I only received €250 of my €500 after weeks. Always check here before depositing. There are a lot of shady operators among the casinos.

Even if I only get €250, it's still something!

Only €50 deposited 🙂 that part would be enough for me 🤣

I have been waiting since 23/12/25 for £1930 withdrawal 57 days and still I’m told the same old flannel "we’re busy" "we’re a legitimate company " "it’ll be processed soon "

all sounds like nonsense but the only thing that’s strange is I received a withdrawal prior to this one in 4 days for £ 500 and another for £1500 in 11 days so I don’t know what to make of it all

Did you really get some money? I wouldn't expect that. Did you look at the posts from other players? This casino has a pretty bad safety index, and unfortunately, we can't get in touch with them. 

Anyway, I saw some posts here where someone mentioned that they got at least some money, but the withdrawals they made were low because those were the only ones that went through. I would try that maybe. 

Otherwise, I wouldn't expect any more money from this casino. What you got seems to me to be enough based on what I've seen with other players.😕

Currently waiting for a £1000 withdrawal and after reading this thread I’m not very hopeful I’m going to receive it…

I get that, and do you know what? If anything feels wrong, you come back and report it through a free complaint. I see you tried once in the past, so you can actually do that again.

Someone is always around to help you.

Is there something strange going on right now, or is it "just" what other people have gone through?

Lack of communication and my withdrawal request is just stuck at ‘in progress’…

I’ll give it a few more days then chase them up again but I’m not so hopeful I’m going to receive anything.

I remember chatting with other players about this casino. It usually helped them when they had a smaller withdrawal amount. I don’t know how many times they received their money, but I have some concerns regarding the safety rating of this casino.

However, as Radka mentioned, it’s still possible to file a complaint, and even if the casino doesn’t respond, that could lower the safety rating. 

Still no updates from them…

So, you can try filing this complaint, or you can wait a little longer if you want. I don't think I can offer any more advice than that.

If that doesn't work either, then try requesting a smaller withdrawal, as I mentioned. But even that isn't a guarantee that you'll get the money.

I cannot make a complain on here as the casino I used ‘spinscastle237’ isn’t on the list and therefore won’t let me raise the complaint.

can someone assist please as I don’t think I’m going to have much luck receiving my winnings.

thank you,

Hello, you can; don't worry.

Simply select the option under the list that says "the casino is not on the list." This is what we came up with for those scenarios.

Let me know whether you manage to pass this one, please.

Just to confirm - full withdrawal received today of £1,016.

To be honest, I'm pretty surprised—and also glad—that you got everything. I remember chatting with the players not too long ago, and no one knew how to make a withdrawal except the first one, and it was a small amount. If you got a little over 1k, that's great.

Enjoy your money.🙂