Spinscastle Casino - general discussion (page 6)

Could you tell us what the issue is, though? Any explanation regarding this from the support of the casino?

If you wish to submit a complaint so our team could try to help, please do so here.

8th June for me.

I'm sorry to say it, but we've been scammed. It's a cloned site.

0% chance of any withdrawal.

Well over 21 business days. I have received £100 with in a few weeks but this withdraw of £535 isn’t happening. Usual responses. Thank you for bringing this to our attention or thank you for telling us et cetera. We are processing your withdrawal? There is an influx which I just don’t believe.

Perhaps you should really try to submit a complaint so our team could try to help even though the safety index is really low there.

What do you say?

We will try to do something about it, and as I can see, your complaint needs some additional information, so provide that whenever possible, please.

Let's see if we can achieve something.

When was the last time you got paid from this casino?

No point in complaining. I see you've attempted 5 times to complain and not had a single response.

There is no one to answer any complaint as its a scam site.

You really have to go to where these mafia types are sitting, there are so many bad eggs on the net today, it's a pity that there is no supervision there

Hello, it seems like players from Germany prefer to be heavily regulated. 🙂 Well, no wonder, since such casinos like Spincastle emerge far too often.

Frankly, this is a valid point. I imagine it seems like a waste of time. I just hate to see a situation like yours go unpunished... Of course, it's your call.

Maybe play down to 600 euros then try to pay out the amount

Ok, so I just had a payment from them. I cancelled my big withdrawal and withdrew £100, it's now in my bank. And happened very quick. Hopefully people see this, keep doing it in £100 withdrawals.

Carlos, how long did it take for the money to be in my account? I canceled the 1,000 euros and reserved 200 for withdrawal. But I won again, and now my balance is back at 1,000. I'm curious to see if the 200 euros will arrive.

So I requested £535 end of May. Previous to that I got £100 withdrawal within 2 weeks. Dare I cancel and see if £100 works ?

It took less than 24hrs from withdrawing to being in my bank.

Got an email to say withdrawal being processed, then another email 12hrs or so later to say it's processed, please re enter card details. Once I did that, money was in my bank within 1hr.

This should be the way to try, I just need to do it 40 times!

I'll definitely let you know if it works. I'll see next week.

Hi Carlos, it worked. Saturday I only had 200 to withdraw, and today they were in my account. I've now tried 500.

Would be great if you use "reply" button, player will be notified about your answer. 🙂

Just a little tip.

Got my 100 after cancelling larger withdrawal. Amazing so much quicker

Nice one! 🙂

You have more money there to withdraw?

A little bit yes. Just requested another £100