Spinanga Casino - general discussion (page 6)

My problem was solved yesterday and today I got my money, I want to say thank you. And since you helped me, as far as this particular casino is concerned, while it has so many good bonus games, etc., if you win to get your money, you go crazy!!! I don't know how to play and then know that if you win you won't be able to deal with anyone from the service, and you should write here maybe to get your money, you're ruining all your mental health, I don't know if it's worth it,

Hello, how many days did it take you to have your money, weeks or months? Did you have to verify the account or did it arrive directly to your account overnight?

I had verified my account at the beginning when I registered, with ID and card I think? If I remember correctly, it took my friend close to 1 month, while the withdrawals kept getting cancelled, the guys here will help you know!! so your issue will probably be solved, you'll just be a little tired

I'm tired, yes, that's true, but I haven't verified anything yet, I haven't received a response from anyone and well, I just have to wait. I don't know how to verify my account and well it's money that I need as soon as possible although I'm glad to know that it arrived to you

Okay, so we will wait and see how your withdrawal is going. I'll wait for an update.

Perfect news for Friday and congratulations. I'm glad you got your money, but I can see from the way you wrote it that it was a pyrrhic victory. I was going to ask if you would come back here again but I have a feeling you won't because this experience has been tough for you. I would certainly understand your decision and wish you the best of luck for the future and hope that similar difficulties will pass you by. 

Today they received my first deposit!! I thought it would never arrive, if this casino improves and the withdrawals work well it will be the best of all

That is a good news, indeed. So you have another 2 remaining, is that right? Hopefully now everything will go smoothly.🤞 Did you find out the reason for this delay, actually? If I may ask a favor, please, use this link 👈, to update your complaint as well, so our team is aware of this news.🙏 Continue keeping us updated with such a positive messages, please.🙂

Hello, I have been making three withdrawals of 500 euros for more than 7 business days, and they don't give me anything back, they just tell me that they are late. I also have more money to withdraw but I don't know what to do, they accept the money very quickly but they don't do anything for the withdrawals.

He asks them and always the same thing. Also they don't answer me by email

Hi. May I ask, if your account is fully verified at this casino? We usually give casinos 14 full days to process the withdrawals before we intervene. The reason for this delay may happen whenever the casino is overloaded with the withdrawals, or even if they are understaffed. Please let us know if you have any news regarding the withdrawal, we'll wait for your reply.

Nothing, I still have no news of the withdrawals, under verification. I need to know something else, they only talk to me about delay.

They do not ask me for documents to verify and when I sent them the documents by email they did not want it.

jetare, I also thought the same as you but, in the end they do pay, today I received my 2nd withdrawal, calm down, Ami, after 10 days, I mean you have to wait.

Thank you, you are very upset with all this. I'll wait for ten days, Wednesday or Thursday!

I can now verify myself after 13 days. Let's see how long everything lasts

Did they actually tell you, that you don't need to go thru the verification, is that right? So let's see if sesteban73 is right.🤔 Please let us know, if you have any news.

That is some good news here, even though it is taking bit longer. Please do not forget to update your complaint, as well.👌

So your account is verified and your withdrawals are pending, right? Any time frame from the support about how long will you wait, perhaps?🤔

I sent documents to their email and they told me that they did not want it, that if they ask me it is for the page. There I get that no verification is needed.

My 9th day and I still don't know anything about the 3 pending withdrawals.

I have to wait, says support. The documents must be checked. Today is the 14th day. It's very bad. For me it's about 1800 euros.

Good morning, if they don't arrive by the evening, of course you can open a complaint because the 14 days will have passed, I was desperate but here I found the help I needed! don't worry, I believe you will get them in the end!