Spinanga Casino - general discussion (page 20)

Hey, I'm glad you finally managed to withdraw the money. I wouldn't have expected it to come over the weekend, but whenever it does, it's probably the most important thing that you have it. 🎉☘️

However, how long did it take you in total to cashout ? What method did you use to withdraw it ? 🙂

In the end 5 days.

Initially I tried the card and that's when they pulled it back. I did it by transfer and it worked

Thanks for the clarification. I would reckon that 5 days is not so much in the end. Are you going to continue playing here or did this whole situation discourage you a bit ? 🤔

Not for the moment. I'm not taking any chances after seeing other comments.

This is a logical explanation. You have also had some experience yourself so you can evaluate it objectively. 

If you ever play here again or go to any other casino, feel free to let me know how it goes there. 

I will wish you to have as many winning sessions as possible. ☘️🤞

Good evening, I am also waiting for a resolution from the Spinanga casino, in relation to a withdrawal that forced me to make a deposit 3 times and play the amount of the deposit in a bet and even then I do not receive a response, in addition to now I do not even have access to platform I have. To access the platform I have to borrow other equipment if I want to do something, consult, talk etc, can anyone help me please?

I need your help please with withdrawal problems at spinanga casino, I don't know what to do but I have everything documented

Hey there!

Can't say I understand your issue pretty well, but the more important thing is to keep your complaint updated. It is your turn now, so please, access the complaint from here and follow the instructions.

Krisitna is your complain handler, though.

josealbertods

Noob

A MINUTE AGOOriginal

Translation

Good morning, and thank you very much for trying to help me, I will be more than happy if the matter is resolved to help keep your website and support up and running.

Answering your first question, I have never made a successful withdrawal, all of them have been cancelled.

As for the times I tried to withdraw about 4 times.

KYC verification was never requested, nor was it ever exceeded.

As for Skrill payment, this is the only method I haven't used, after making so many deposits I have to play again, it turns out that currently they have cut off my access to the Platform, which I don't have access to, that is, to have access I have to access it through a device never used on this platform before, and then you would have to deposit the amount made by Skrill to be able to withdraw... which would not be a problem... the problem lies in the difficulty in accessing the platform again..

However, if you need proof, I can send...

I'm also having problems with Posido casino, but first I would like to see this one with Spinanga resolved

I saw that you already managed to update the complaint thread. You didn't have to post it here, although it's okay, but you've handled the most important thing. I hope our team can get to the bottom of what happened and help you. 

As for the other casino, I'd encourage you to write about it here: https://casinoguru-en.com/forum/casinos/posido-casino---general-discussion

Verification a disaster

Selfie with ID in the background Casino website almost impossible

You have been waiting for payment for 9 days and then there is a verification process

incredible

I understand that if you are waiting for money, the verification will only delay it and it is not the most pleasant. But I am afraid that unless you succeed in passing it, then you will not be able to withdraw either. So I would cooperate with the casino and then hopefully there won't be any difficulties. 

However, did you manage to take the selfie they asked you to take? 🙂

I saw you tried to edit this post. I did ask you to comment about Posido Casino in the thread that is dedicated to it. I've also sent you a link so you don't have to search for it, so once again, if you have something you want to share about it and therefore have a problem, mention it here in this thread: https://casinoguru-en.com/forum/casinos/posido-casino---general-discussion and we'll see what we can do. 

Thank you very much.

Selfie worked but still failed due to bank verification pdf and address verification ☹️☹️

One step closer to the end, it seems.

Maybe we can focus on understanding what is wrong with the document you provided to confirm your address and bank account ownership. Can you help identify the rejection reason, please?

Mobile phone bill = proof of address

and 3 months pdf bank statements

Everything I send is rejected unbelievable

I need help, can someone help me?

everything from the bank is rejected by Spinanga, including proof of address!

I've never had such problems before, I don't know what else to send 😫

Well, if you don't think you can verify it yourself and you don't know what you have to send, then you can lodge a complaint with us. 

However, it would be good to know what the reason for the rejection is, did the casino tell you ? I ask because there could be several possibilities and it would be useless to guess.

I will wait for the answer.