Spicy Jackpots Casino - general discussion (page 5)

All I understand they deliberately deleted my account to get rid of evidence to cover there backs I have blocked any contact just mabe 1 day they may get caught

you should only be at one casino all the time. the same games and rounds .will be exactly the same as . new or old. at the casino. that's why I don't even trust and dare to deposit in new casinos anymore. because .money. is the one to lose. why lose it. is a place of consideration and thinking. why are there new ones? casinos .can be the same group. who make new casinos with different names. no one knows. just look for such a casino that has gained a good reputation. and you know that the casino pays. read based on experiences. those players don't complain about anything but. winnings are not paid out. that's what it's all about. new or old. exactly the same they use. trust is earned.only by giving reliability. always.black list. why play the black list won't get any cleaner though. who would try to get justice and security there. my advice is. live play when with one and try. with a small amount. will you pay even 20 e? back to you.when you go home. in general, those big brands are reliable. otherwise they wouldn't be on the surface. all the best. and hopefully you will find your favorite casino without worrying and being insecure. not everyone can be trusted.

5 years am on gamstop I put myself there as doint trust any sites rather play land bingo

Hey. must still. say. forget that casino .you can't .dip.and do anything. your money you have lost .but live lose no more. nothing can be done about them. no one protects or guarantees. you would already be guaranteed and protected if someone did something. nowadays there are no guarantees about the casino's reliability. that's how I've experienced it myself. from a thousand casinos. I have trusted 10 pcs. does that say something? they take millions. and you won't get your winnings out.

bye yes it is. the same thing was done to me..the casino world is dirty and full of corruption.no one supervises.no one cares. I always feel that way. it's my opinion. why .if there were 100 casinos and only one reliable casino. you can count on it. so in the world. now there are 5000 casinos. a big pile of hay to sift through. I have come to that conclusion myself. I'm not interested and I don't want to look at a new casino. because. when you see a new casino with the same owner. which is black or disreputable. I won't go there. to try honesty by the casino. the former always spoil the casino's reputation. with the same owner. if I had a casino license and took the casino as a partner. which would not be honest. from ruining my reputation. i.e. good start of autumn.

Focus on the basics, please. The complaint won't progress further without your cooperation.

Read this, please:

"2 DAYS AGO

Please understand that in order to confront the casino about your voided or unpaid winnings we will need some supporting evidence. You can forward any relevant communication or supporting evidence to petronela.k@casino.guru."

So - no, you have not provided sufficient information, provided anything just yet.

Update the complaint right here, please:

https://casino.guru/spicy-jackpots-casino-casino-closed-account-and-winnings

This is a thread about Spicy Jackpots Casino - Has anything you mentioned occurred to you in this casino, perhaps? If so, and you still possess an active balance in the casino, I would submit a complaint through the Casino Guru Resolution Center.

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I have sent relevant information about them all I have proof of the date I joined so if that is not enough I doint know what is

It seems that nothing gets solved hear its all just chat no action I have given detailed evidence of what happened to me I have sent everything possible just waisted my time and effort

I'm sorry to remain in opposition, but the thing is that the complaint is still open - so making an assumption would be a mistake, I'd say. Untill the complaint is closed with a plain verdict, I won't take sides.

Specifically, if there are questions concerning the second email address. Please, keep up with the process. As soon as your complaint handler fully understands all parts of this issue, the next step will follow.

I hope the closure will come soon and you'll get the money.🤞🤞

This is what they do confusion bring up absolutely everything that they can to get away with paying out example using my middle name as my account holder they know there business everything that they can get hold of they do for there own benefits

As the saying goes, "a drowning man grasps at straws", so some casinos are trying to find anything that could be to their advantage. 

I looked at your complaint. As for your middle name, did I understand correctly that they used it to accuse you of something? Like, you're not verified?

However, until we have a final verdict and know how the complaint will turn out, we can only wait and see where it goes. 

Spot on the verdict haven't got any feelings about this yes it seems they are doing this alot to other people as far as I can see they get away with it again hope just 1 day they get what's coming to them thow the book at them as being verified they deliberately closed my account in 1 day I expect they have still got my details passport bank card as still sending me promotions not on my watch they woint ever get anywhere now as far as my bank they cannot access my bank now as the bank desisided to change my account details and numbers they doint deserve to have such a site copyright games no licence it just goes to show what crooks they are

I imagine you are not going to like this, but according to the complaint, we are actually lacking proof to support your version.

Allow me to stress this fact out by quoting from the complaint:

"Nonetheless, up to this point, I have yet to receive any corroborating proof of a $100 win that would enable us to address the matter with the casino."

Without such information I believe the cause is lost, despite your latest story:

"I have no other supporting evidence I have given you all details via email they have used absolutely anything to get away with the withdrawal they conviently deleted all my transactions for themselves but kept my email yes they somehow got hold of my other account hotmail and use that to cover up my withdrawal also used my middle name they created that I was shocked that they did this themselves putting the blame on me this is totally wrong so I did not create 2 accounts they did this to cover themselves as for transcripts there"

Those are quite strong accusations, yet we need your help to even confront the casino. I believe you would be told the same if you tried to turn to some authority for instance.

I hope you understand.

Lacking proof that is exactly what they do to customers I have wasted my time I new I wouldn't get anywhere hear well done!! No the authorities would get to the bottom of this it's not strong accusations it's the truth as for not enough evidence that's enough to sink them seems your on there side not mine! Thanks for nothing

In 1 day my account closed then told 7-21 days then change of account name then unverified not a chance to prove that I had withdrawal pending I have given you enough evidence hear you just are on there sides how sad is this

If you think an authority would support you, it would do so on the basis of evidence which, unfortunately, you do not possess, or is insufficient. If you simply accuse a casino of similar things and you have no relevant evidence to support your view, it is difficult to help you, even though we have tried. That way, a player could then come along and say that the casino did something wrong and we or the authority should be on the player's side, according to your thinking. This is not to say that we are taking sides one way or the other. But without proof of a $100 win, it's not possible. 

I'm sorry we weren't able to do more, but at least next time you'll know to be more careful and maybe take some extra screenshots. Even with this unpleasant situation, I hope you don't get into a similar one in the future. 

I completely agree with you.