Spicy Jackpots Casino - general discussion (page 4)

I understand that you are angry in this situation. 

Nevertheless, the casino still hasn't given you a concrete reason why it won't pay out your winnings ? So if you are not verified according to the casino, but on the other hand you said you did it like the first thing when you joined the casino, did you also try to ask what documents you should send ? Alternatively, did the casino ask you to provide any necessary documents ? I'm just trying to understand the situation better. 

I will continue to be interested in how your complaint is going and if you hear any further information, be sure to let us know. 

I sent passport and card details they told me that it went to higher management my account was closed now i can sign in with all my details gone they are saying that i am unverified from the beginning i sent my details they say that I'll never receive what I won fairly all they have done is steel from people lie cheat for there own pleasure and need stopping is someone going to do this or am I wasting my time ?

Update my account is open got access to live support apparently I was told lies again first it was 7-21 days for the withdrawal and in pending 3 days ago i was told it was complete then she asked what casino I was playing on then she said it went to higher management and they found nothing in this case they deliberately got rid of my records for there own purpose steeled from me they are ignoring my emails I have sent it seems to me they think that they can get away with it and they are as nobody is aproching them I am waisting my time and effort to get what's rightfully mine hope they get done for fraud as they have committed this over and over again with paying customers do not put a penny into spicyjackpots.com they will Rob you

Cancel the card you used with them and move on, I had to do it with them I wasted months, not worth the stress

I did that strait away as they took funds out of my bank yes I am have moved on just aware never join a non gamstop site they definitely think they are untouchable 1 day they will get done for fraud throw away the key on them

Oh, of course I understand your anger. If I were in a similar situation, I would be too. So if you send documents to a casino, what reason do they have for not accepting them? 

If you have a constant pending withdrawal, does the casino not even explain why that is ? I think that's quite a long time for everything to always go to the relevant department. 

Anyway, our team is still trying to help you and it will be good if you update Petronella as she asked you to do in the complaint. Do you think you can handle it? 

I'm a firm believer that everything will work out in the end and turn out well. Good luck for now.

I certainly can handle it I like to get to the point not all this messing around they are black listed I have proof of this they doint care who they lie to think they are untouchable using different names operating illegally no licence doesn't that say something copying other sites games what I mean by that taking games illegally this is copyright lie after lie from them even no telephone line the telephone number is fake believe me I definitely have done my homework on spicyjackpots.com but nobody comes forward to do something about this I am a very strong person but this is beyond me they just think they can do this to people I call them sly weak people who doint have any feelings whatsoever laugh and take money just for themselves just feed off people they doint deserve to have anything that's my sum up of the situation nobody comes forward with a solution to this problem and stops them there is no point in me even bothering to explain over and over again what they have done

I totally understand that you're mad. However, if we don't have enough evidence in the complaint, or Petronella hasn't gotten answers to her questions, it's harder to get to the truth. 

However, as I mentioned before, the license is not verifiable, so you are right. I have also outlined the casino's safety index and just from the information from there, I would avoid this casino and not deposit there. 

However, if you have anything else that would help Petronella in her complaint, by all means update it, because the complaint team is also trying to do their best. 

Would that be possible ? 

They have deliberately got rid of my records for there own purpose to steal from me convenient for them this could be going on and on mabe I day someone will get to the bottom of this

It is an unpleasant situation. But if we don't have enough relevant evidence, it's hard to confront the casino, because without it we are blind and can't just guess or make assumptions. 

So in this case, I recommend you definitely do not play in this casino anymore and if there is any evidence or relevant communication between you and the casino, you still have the opportunity to provide it or send it to Petronella.

Without them it will probably be difficult to help you.

SENSATIONAL!!!!!!!!

Well if there is not enough evidence I have wasted my time explaining what spicyjackpots.com did to me and many others they win again the crooks so subject seems to have come to the end no point in carrying the conversation on its getting noware there was enough evidence on my side but on there's they are compulsive liers and get away with what they have done fraud

Hello,

I suggest you start with the home page saying:

"Explore world's biggest source of information about online casinos

Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."

We do not advertise casinos, we provide information to help players make good decisions.

Judging from the fact that you willingly played in such a casino, it seems like a very bad call to me 🙁:

https://casino.guru/spicy-jackpots-casino-review

By saying the casino possesses a very low safety index combined with red warnings (yes, the license is among those warnings) we do not encourage players to play there.

Have you noticed the review, perhaps?

May I suggest something to you?

Next time, play only in UK-licensed casinos with a high safety index instead of this "site". Do everything to stay safe.

Have you seen this article?

https://casino.guru/fair-gambling-codex-for-players#tips-for-other-casinos

I think you should read that, at least. 🙏

Many people have complained on hear about the site nothing seems to be done all chat about them no action thought that you would help I was totally wrong about this it needs higher management the fraud team to stop this and as for gamstop I am on it for 5 years as I doint trust anyone now just questions no action all I have to say

Hey. live play and save anymore. my experience is twenty years with these casinos online. don't ever deposit any more money in this casino. you won't win with them. in any matter. the casino is not honest and respectful towards paying customers. forget the casino. you have been cheated. believe me. I know all these casinos, which ones to trust and which ones not to. I myself have been through almost all casinos for tens of years. and I name the owners and operators. who is honest and who is scammer and which site is reliable and no fake games etc trust now. live save longer. there.

Your only telling me what I already know about these sites what are you a professional? If so why doint you do something about this I had enough evidence to sink the casino it seems to me its all questions hear no action against compulsive lies the corupt sites has anyone got the balls to do something?

I'm sorry, but I have to step in:

Have you ever tried to close a casino down? This is not something a regular player may accomplish thus, your response is far from fair, I'd say.

Furthermore, casinos without a license - yes, I take unverifiable as the same as a missing license - are virtually untouchable. I suggest you make yourself familiar with the legal processes first, then ask yourself: are you up to it? Instead of pointing at other players...

I'm sorry you count yourself among compulsive players! Care to get in touch with others, perhaps?

https://casino.guru/forum/responsible-gambling

Additionally - and speaking about complaining, we are waiting for proof:

"Please understand that in order to confront the casino about your voided or unpaid winnings we will need some supporting evidence. You can forward any relevant communication or supporting evidence to petronela.k@casino.guru."

Kindly address the complaint: https://casino.guru/spicy-jackpots-casino-casino-closed-account-and-winnings

Thank you for your kind collaboration.

Answer to all your questions I have told you all I know even sent you the conversation I have been intouch with other people it seems these sites are untouchable and continually getting away with what they are doing to customers yes bad choice on my side they have the cheek to send me offers I am sorry if I came across like i did I call a spade a spade no I am trying to get them prosecution for what they did it's a hard task coming across liers like them I had to get my card details changed because they took funds out of my bank never again will I trust anyone a non gamstop site no certainly not my bank picked it up I got a complete new card different numbers so if the bank can't do anything about them nobody can so I rest my case just want to move on count my losses

Hey. Right. those casinos that do not have a license. what they guarantee to the players. nothing. what about those who have a license. they don't guarantee how the casino works either. is reliable. is there a sure payment. when you win. with the player. is a risk to deposit. to the casino. even if the casino has a license. but even that does not give a guarantee and security to the players making the deposit. I myself have been cheated by those casinos that cheat. they have a lot of complaints about casinos. and usually they are related to the same casino name. that's why casinos close .and quit. because. even though there are no players in the casinos.enough, they can't afford to pay license fees monthly to mga.that is how they work. when the players leave.noticing .that the casino does not pay out winnings. even if there is a first account and a new account. without taking bonuses. still some don't pay profits. appeals to sister casino .once had an account. or the gmail address has changed. With a .account, you cannot change the gmail.address yourself. but you can change your residential address and phone number. self. aren't they more personal settings, rather than gmail. you'd think it was the other way around. the person's gmail address changes .ja and a new gmail is taken instead. gmail address is not .no account information .it is social security number and street address. and bank authentication. gmail is not an account .with which to open the casino .but a personal identification number .and bank details. anyone can make a gmail.address .even under someone else's name. and make accounts with casinos. social security number and own address can be verified at the population register center. Casinos nowadays attract double bets. when you put your new gmail address. why isn't the ID number a double account. when you log in to the casino. i deposited in one mrgreen casino and put my new gmail after my deposit .in the bar .that popped up in front of me.after my deposit. I put my new valid gmail. and my old gmail was closed on my account. I was accused of a double bill .when I deposited there .into one of my accounts in my personal ID. and therefore. when that someone is missing. there is no such thing as a double plate. when a person has only one social security number. and life. You can open and close Gmail as you please. but you cannot change the personal identification number. so there is cheating there too. when double bets are accused .when winnings are paid back. before that. you can deposit, say, a million euros into the game account there. before the payment time comes from the casino. and stop signs will be available for players to deposit. which reppanat trusts .and believes .and hopes.