Smokace Casino - general discussion (page 10)

Have you tried this email m?

Same thing, my email sends me the notification that it is impossible to deliver the message, even with another mess with the emails same thing, always gone and luckily I had already verified everything, but if I try to send email the same thing happens, but the live chat does not work for me, just if I click the pop-up nothing happens, otherwise I would have sent the documentation in live chat, but now like this I really don't know how to send him the documents

No KYC email or contact as shown and no live chat!! Seems strange 🤔 have you made a withdrawal with them before?

they have the contacts, only that with my email I don't know why I can't send them the documents, no that's exactly why I wanted to verify successfully before playing,

because on stelario casino I verified without problems last year, but now I can't contact them either but I have already verified and withdrawn (even the day before yesterday) successfully, so the problem is irrelevant, but with smokace that I have to verify it's a problem, until they verify I obviously won't play anymore

Why don't you open a new email account and send the documents from there and explain to them the situation and ask for them to reply to both email addresses so at least you can reply if they email you.

Exactly, I had thought about this too and I think I will try to do it like this soon.

Hey. If you need the help of our complaint team with your verification, please file a complaint here, and I am sure that they will do whatever is possible to solve the issue at this casino.

Keep us informed on how everything goes.