1 year ago

Thank you; now we know which casino is in question. I suggest getting in touch on Monday because I have no idea whether this casino processes payments on weekends — have you? With luck, you'll receive the funds quickly.
I don't have anything useful to say, I'm thinking of waiting until tomorrow and then bothering them again.
Sad to say, I guess there is no other option for now. I checked the other users' reviews for this casino, and they reported slow payouts:
"Slowest payout I've ever had"
"I've been waiting for over a week for my three €500 payouts. I've already informed the license operator via email. I've also filed a complaint. The amount in dispute is €3,500."
Based on those, I suggest patience; try not to bother yourself too much. 🙏
I have been requesting a withdrawal from the casino for a week now and my request is still being processed. I chat with them and every time they tell me not to worry and that it takes three business days to approve the request. But these? Days have passed and the request is still being processed. Absolutely no progress
I'm sorry for the late reply. Do you have any updates for us regarding your withdrawal, perhaps?
So, what about filing a complaint, and our team will try to investigate what is happening there?
I will post the link where you can do so here, in case you'd like to try this option.
We will gladly look into it.
Hi, try to be patient and wait for the money to reach you. I believe that other players' comments sometimes don't help and it has happened that players haven't received the money yet, but that may not always be the case.
Are you in contact with the casino about your withdrawal? Did they need documents from you or not?
Let me know.
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