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Slotexo Casino - general discussion (page 4)

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1 year ago
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1 year ago
grus

Okay, I'll wait and if I have anything new, I'll let you know.

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1 year ago
grus

Yes, that's what it's called, stolen casino.

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1 year ago
grus

file this is their homepage

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mariannnoula
1 year ago

Thank you; now we know which casino is in question. I suggest getting in touch on Monday because I have no idea whether this casino processes payments on weekends — have you? With luck, you'll receive the funds quickly.

1 year ago
grus

No, they told me they only process on business days, I'll be in touch on Monday, thank you.

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mariannnoula
1 year ago

We are here to learn about your updates whenever you have any.

Romi
1 year ago
grus

I don't have anything useful to say, I'm thinking of waiting until tomorrow and then bothering them again.

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1 year ago
grus

Their name is slotexo cazino

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1 year ago
grus

And their email

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1 year ago
grus

I don't have anything useful to say, I'm thinking of waiting until tomorrow and then bothering them again.

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1 year ago

Sad to say, I guess there is no other option for now. I checked the other users' reviews for this casino, and they reported slow payouts:

"Slowest payout I've ever had"

"I've been waiting for over a week for my three €500 payouts. I've already informed the license operator via email. I've also filed a complaint. The amount in dispute is €3,500."

Based on those, I suggest patience; try not to bother yourself too much. 🙏

Radka
1 year ago
grus

I'll be patient with this, but thank you very much for your interest.

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mariannnoula
1 year ago

We're here to help if you need us.

1 year ago
grus

I have been requesting a withdrawal from the casino for a week now and my request is still being processed. I chat with them and every time they tell me not to worry and that it takes three business days to approve the request. But these? Days have passed and the request is still being processed. Absolutely no progress

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mariannnoula
1 year ago

I'm sorry for the late reply. Do you have any updates for us regarding your withdrawal, perhaps?

1 year ago
grus

Unfortunately it hasn't happened yet, I talk to them every day and they tell me the same thing over and over again.

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mariannnoula
1 year ago

So, what about filing a complaint, and our team will try to investigate what is happening there?

I will post the link where you can do so here, in case you'd like to try this option.

We will gladly look into it.

mariannnoula
1 year ago
grus

You'll wait 10 business days, I waited that long, but I got paid.

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nikdim14 deleted the post
nikdim14
1 year ago

Hi, try to be patient and wait for the money to reach you. I believe that other players' comments sometimes don't help and it has happened that players haven't received the money yet, but that may not always be the case. 

Are you in contact with the casino about your withdrawal? Did they need documents from you or not?

Let me know.

nikdim14 deleted the post
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