Ok, that's too long...
I only had 2 payouts and the highest was €1600 and I had no problems with them except that it took a while.
But not 4 months... really too long 🙁
I hope you still get your money!!!!
But I noticed that I had some bad experiences in this casino, which of course makes me even more careful now.
I keep my fingers crossed that you get your claim!
I personally think Wild.io is great!
Accept many cryptocurrencies and pay out really fast!!!
ok i wrote to this address on 12/22/22 and still no reply. In the meantime I have written to the license holder.
Hi, I contacted our complaints team since I wanted to know what happened and apparently, they replied to your e-mail on Saturday, October 29, 2022 6:05 AM. I even read the whole answer. Please, try check your spam file or promotions file. The email should be there.
Yes, the email says that I should clarify this with the affiliate whose link I used. But the problem is that he is just as little helped as me! We've tried everything together.
In that case, contacting the license holder was probably the right step. But be prepared in can take a lot of time until you get some answer from them.
The casino accuses me of cheating, but nobody can tell me what I should have done. Well ok thanks for the experience, I realized that I am not being helped on casino guru. This begs the question of why you even try.
After considering all that you wrote, we have reopened the old complaint - soon, you will see it.
I hope that we will be able to help you.
Understand.
Don't worry too much and be sure that you will be helped.
The Guru team has already helped quite a few players to get their money.
If you're right and there's enough evidence, I think you'll be fine.
I keep my fingers crossed for you 🙂
It is being clarified, we are currently waiting for feedback from the casino, they always have 6 or 7 days.
Understand!
If anyone can help you then the Guru Team!
I wish you luck!!!!
8500 € is really not little!
May I ask what you played to get the win?
Best regards
So the biggest wins with 5k each were coils of cash and gladiator legends
sounds nice!!!!
All the best for the future!
Keep us posted on how your complaint is progressing ✌🏼
I contacted the casino representative via Skype, and she promised the casino would look at it.
So we will see what she replies.
They let the first deadline of 6 days pass and have now received a second. When that elapses, the case is closed as unsolved.
Hopefully the casino will finally get in touch and clear it up.
It would be a real shame if they weren't willing to cooperate
I'll keep my fingers crossed for you bro!
Supposedly there is evidence that proves the casino right. But I am not shown this evidence. is this common?
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