2 years ago
If you want to discuss anything related to Slotbox Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Thank you for sharing your experience. For how long have you been playing in the casino?
Cool casino in which I also like to play!
I have the feeling that everything runs very smoothly without much stress.
Payouts are relatively quick!
Personally, I like the selection of games very much!
Verification went really quickly, which I found very pleasant.
All in all I am very satisfied because I never had any problems 🙂
Cooles casino in welchem ich auch sehr gern spiele!
Habe das Gefühl da läuft alles sehr flüssig ohne viel stress.
Auszahlungen gehen relativ schnell!
Spiele Auswahl gefällt mir persönlich auch sehr gut!
Verifizierung ging echt sehr schnell was ich als sehr angenehm empfunden habe.
Im großen und ganzen bin ich sehr zufrieden da ich nie Probleme hatte 🙂
Hi there,
Happy to hear that all is so good because we've found some of the rules very unfair, yet not used against players.🤔
Hello. Does this casino accept cryptocurrency? I am looking for a casino that accepts both Bitcoin and Ethereum at the same time. I've already scoured the entire Internet in search of a normal rating. I stopped at the list of casinos presented on the *forbidden link* but we do not have this casino.
That was a quite nice link-building post 😀
Truly interested in crypto casinos? Check this list. 😎😁
So far I have to admit I haven't had any problems or been treated unfairly 🙂
I often play with a bonus and I haven't had any problems with the payouts.
It's always important to read the AGBS well so that no nasty surprises come to light later. 🙂
Bis jetzt muss ich gestehen hatte ich keinerlei Probleme oder wurde unfair behandelt 🙂
Spiele da auch oft mit bonus und bei den Auszahlungen hatte ich auch noch keine Schwierigkeiten.
Ist halt immer wichtig sich die AGBS gut durchzulesen damit später keine bösen Überraschungen ans Tageslicht kommen. 🙂
Happy to see that one can be treated fairly even in a casino with a questionable reputation, I'll call that a good sign and hope it stays this way. 🙂
Have you ever dealt with support? If so, how would you describe it, please?
Yes everything has been good so far but only had 1 payout so far. 😛
I haven't claimed support yet, so I can't say much about it unfortunately.
But I'll keep you up to date!
🙂
Ja bis jetzt war alles gut aber hatte auch nur 1 Auszahlung bis jetzt. 😛
Den Support habe ich noch nicht beansprucht von daher kann ich leider nicht viel darüber sagen.
Ich halte euch aber am laufenden!
🙂
Good day. My problem is that I have already tried to submit a complaint about slotbox twice, but it was simply deleted without any information to me. It's about 8500 euros that I have rightfully won. Can someone help me there?
Guten Tag. Mein Problem ist, dass ich bereits 2 mal versucht habe eine Beschwerde über slotbox einzureichen, diese aber ohne Info an mich einfach gelöscht wurde. Es geht dabei um 8500 Euro die ich rechtmäßig gewonnen habe. Kann mir da jemand helfen ?
Hello there.
Where exactly did you try to submit those complaints? Here on Casino Guru?
Can you also explain what seems to be the problem with the casino, please?
It's important to know what is happening, so we can explain the cause or try to help differently.
Right here at casino guru I tried it. With a deposit of 100 euros, after wagering 7000 euros, I had a sum of 8500 euros to pay out. The verification went through without any problems. I requested the withdrawal and it was approved too. Half an hour later, however, an email came accusing me of fraud, my access to my account was blocked and my deposit of 100 euros was returned.
Genau hier bei casino guru habe ich es versucht. Ich hatte mit 100 Euro Einzahlung nach umsetzen von 7000 Euro eine Summe von 8500 Euro zur Auszahlung. Die Verifizierung ging ohne Probleme durch. Ich habe die Auszahlung beantragt und auch diese wurde genehmigt. Eine halbe Stunde später allerdings kam eine Mail in der mir Betrug vorgeworfen wird, mein Zugriff auf mein Konto wurde gesperrt und meine Einzahlung von 100 Euro zurück überwiesen.
Well, sorry to hear about both issues, well, your problem has been solved in the meantime.
I'm not part of the complaint team, hence I have no clue what happened with those deleted complaints, all I can see is that we did not find those worth the time, and chose to help other players instead, this usually happens when the complaint presented does not have any sense at all.
Sorry but... how can the complaint not make sense? I don't get 8500 euros paid out and the complaint makes no sense? And what do you mean my problem has been solved in the meantime? Nothing has been resolved.
Entschuldigung aber.... wie kann die Beschwerde keinen Sinn ergeben? Ich bekomme 8500 Euro nicht ausgezahlt und die beschwerde ergibt keinen sinn?Und was heißt mein Problem wurde in der Zwischenzeit gelöst? Es wurde nichts gelöst.
Hello,
as I mentioned, I do not know the reason, so I'd like to ask you to send your question to the complaint team directly, please: complaints@casino.guru
I wrote that "...chose to help other players instead" but it does not mean that your issue was solved.
I'm sorry I'm not familiar with the explanation myself.
ok i wrote to this address on 12/22/22 and still no reply. In the meantime I have written to the license holder.
ok ich habe am 22.12.22 an diese adresse geschrieben und immer noch keine antwort erhalten. inzwischen habe ich den lizenzhalter angeschrieben.
How long have you been waiting for the payout?
Warm greetings
Wie lange wartest du schon auf die Auszahlung?
Liebe Grüße
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