Scatterhall Casino - general discussion (page 15)

Monday and Wednesday was paid again super every 2 days, scatterhall is doing a damn good job at the moment

Will definitely come today ne payment will be instructed

Dear Masa341,

I sincerely apologise for the delay in processing your payment. I understand the inconvenience and frustration this has caused you, and we take full responsibility for the error.

Please know that we are taking immediate action to resolve the issue and ensure that your payment is processed today. We understand the importance of timely payments and want to assure you that we are committed to providing excellent service to all our players.

Again, I apologise for any inconvenience this has caused you and appreciate your understanding as we work to rectify the situation.

If you have any further concerns or questions, please do not hesitate to contact us.

Sincerely,

Scatterhall

Oh dear, I'm so sorry to hear that there was a missed processing on your previous cashout. We take our responsibilities very seriously here and we're constantly striving to improve our systems to make sure that everything runs as smoothly as possible.

Rest assured, I’lll see to get your latest winnings processed and sent out to you as quickly as possible.

Thanks for your understanding, and once again, congratulations on your success!

Scatterhall

I've been waiting for Spinpirate since February 28th at scatterhall since March 2nd I would like to play but I can't pay out my winnings. Because both still have money on them. My username is Gear4tank. I hope I will be helped here. Because in the live chat I hear the same thing that you have problems. And then you solved it again, but still nothing happens.

Dear ribery23388,

We regret to inform you that we have experienced some system issues recently which has resulted in a delay in cashouts. We are currently working diligently to rectify the situation and are doing our best to process all pending payments as quickly as possible. We appreciate your patience and understanding during this time.

We would also like to remind you that if you have any questions or concerns regarding Spinpirate, please direct them to the Spinpirate thread as it will be the best place for us to assist you.

Lastly, we would like to thank you for your continued support and loyalty. We highly value you as a player and assure you that we are doing everything in our power to ensure that you have an excellent gaming experience with us.

Sincerely,

Scatterhall

money received

I am very satisfied with the service, and in general - top casino

Hello, I am waiting for the payment for more than 3 days now and it is still pending, I don't know if they will pay me and I still have to withdraw 6800 brl if you could help me I would be very grateful

It's because you are in the verification process and most casinos are very slow in completing verification (it varies a lot: it can take a day, it can also take weeks), still I see this casino is very slow with withdrawals, but for As seen, they do pay and have no unresolved complaints regarding withdrawals. At least they use the forum to respond publicly to users while most casinos just ignore complaints and comments, ideally they should pay quickly, it is perfectly understandable that users do not want to wait more than 48 hours for a withdrawal or a week If you are used to receiving payments in less than 24 hours from other casinos, considering that there are casinos that pay you withdrawals ALMOST immediately, especially if it is with cryptocurrencies, at least I am used to receiving my USDT withdrawals in less than 10 minutes in a certain very famous casino.

Yes I understand but the truth is that I am afraid of not receiving any payment since this money will really help me a lot to be able to pay for my college and cover other expenses and it is just as you say I am very used to receiving payments in USDT very quickly in a matter of 10 minutes and it generates me distrust and fear that it takes so long to verify and send my payments

Don't worry for now, I have had many late payment problems in various casinos, some due to verification and others simply because the casino was slow to complete payments. There was one that took two weeks to complete a payment (with verified account), and another one that took almost two months to complete verification and pay me, give them maximum two weeks to complete your verification, this is the time recommended by guru, yes they don't verify your account in two weeks and they don't pay you, you can open a complaint, for now just wait, maybe seeing your message they rush, but don't worry, I'm sure they will pay you

Thank you very much I really hope the same because I have 2 pending college fees and I really need the money to pay it

Give them 11 more days, you already waited 3, if they don't verify your account in 11 days, register the complaint, for now just wait. I know that the slowness of verification and payments is very frustrating, I've been there many times, don't despair, good luck!

Thanks friend, I'm going to trust you to pay. I'm going to try to be patient, but it's very difficult.

Dear SunsetGaze,

I hope this message finds you well. I am writing to request your player username as we are ready to set everything in motion. I apologise for any inconvenience this may have caused and would like to inform you that we have experienced some system issues recently which has resulted in a delay in collecting some late payments. However, please rest assured that we are working tirelessly to resolve this as soon as possible.

I also want to take this opportunity to express my gratitude for playing with us. Your participation is invaluable to us, and we appreciate your loyalty to our platform. We are committed to providing you with the best gaming experience possible and will continue to work towards improving our services.

Please do not hesitate to reach out to us if you have any questions or concerns. We look forward to hearing back from you soon.

Best regards,

Scatterhall

Dear Tomixts,

I am happy to inform you that we have located your user account and have initiated the payment process. You can expect to receive an email from us later today.

I would also like to take this opportunity to thank you for playing with us. We truly value your participation and appreciate your support. We hope to continue providing you with enjoyable and engaging experiences in the future.

Once again, thank you for your patience and cooperation in this matter. If you have any questions or concerns, please feel free to contact us.

Best regards,

Scstterhall

Hi. Sorry for the misunderstanding, I got no account in Scatterhall, I commented because I always see people complaining about slow payouts, I suppose the translation caused a wrong interpretation 😅 still, as I said: it's good that you publicly reply to players and help them out when they report a slow payment, most casinos never discuss these matters and just ignore feedback, I also don't see unresolved complaint about withdrawals, which is a good thing, it's fair to address the wrongdoings but when a casino does the right things it's fair to point them out too, well done so far

I requested a withdrawal on Wednesday evening and received confirmation this morning. Except for the first payout, which was severely delayed due to a system error, all payouts were processed within the specified 48 hours (once 50 hours). The only thing that scatterhall could improve at the moment would be that you can request a payout every 24 hours and not have to wait for the current one to be processed. In the current state I can recommend scatterhall well.

Hello, really thank you very much I will be waiting for the payment I hope it arrives soon thank you very much I will continue updating the thread as they send me the payment

Funny how people have to complain before something happens with the payout! And I don't even want to know how many users are waiting because they don't even know casino gutu and co!

It is also always praised how quickly everything goes (after complaining)?!

Sorry the limit and the duration is NEVER observed!!!! And other sites pay out in minutes. Why are you playing on a site like this????