Rollino Casino - general discussion (page 16)

I hope they can be trusted because I think their sites are good to play at and I think they have potential to do well if they can be trusted and pay the players out thank you guys I will keep everyone updated

This casino stole $1500 from me.

First they delayed the payment for a month, claiming via email that it would be paid soon.

After a month, I received an email in which they referred to their sports betting policy and said they had the right to close the account of a player who used Valuebet bets.

I only made one bet of $50 for sports betting, the rest was earned from the casino. I didn't use any bonuses, I played with real money. They didn't even refund my deposit. Nothing! This is a scam casino

I’m sorry to hear your experiences they told me I’m fully kyc verified my first withdrawal states completed I have not yet received this in my bank account as of yet the live support said it has been completed on their side and the funds should hit my account soon.

I hope the best for you..

They told me the same, account verified, I still have emails. I was waiting for the payment.. And they delayed it for a month, and then they closed my account.

Try contacting them via live chat, and ask them about the licensor. They will refuse to say.

This Casino should have the lowest possible rating.

I challenged someone from their casino to a duel on other forums, but NONE of the Rolino employees responded.

Fraudsters

i will have to wait and see what happens with mine I guess I hope this is not the case and I receive my funds 🤷🏼‍♂️

I hope this is not the case I guess I will have to wait and see

Can you post on here the emails of evidence you said you had?

The text is in German. This is the first email, where I asked them why my payment didn't arrive, it's been 30 days.. They made excuses for me to try another payment method.

And this is the second email, which I received from them and their rule that my account is closed and my money is taken away.

At the same time, my deposit was around $400, I earned the money at the casino, and as far as sports betting is concerned, I didn't play anything except for one single $50 bet.

This is a rip-off for me. I put money on immersive roulette, on a provider, and I played with real money.

So did you receive any of your withdrawals?

okay well I have one withdrawal stating completed but I will also let you know if and when this hits my account

Instead of a payout, I received a money order.

I waited almost 40 days, and received a response that my account was being closed.

Please, go to their website.

Contact live support.

Ask them to tell you who issued the licenses for Rolino Casino.

They won't tell you.

That's one of the proofs that they are frauds.

They stole $1,500 from me.

Thank you very much for your kind cooperation. 🙏

Hello, I imagine that must be hard, and you try your luck with the complaint, though I see a potential problem here.

The sportsbook dept. may, of course, close your account for sports betting activity, even though it was a single bet and in that case, that won't have very much in common with the casino. Hence, I'm afraid the problem will be considered associated with the sports betting branch, which is sadly not the subject of this website. 🙁However, you may also try that since it is still free—no harm done, I guess.

In all honesty, the sportsbook closed your account by applying standard sportsbook rules. I understand you feel that was a disappointing call and I'm sorry the support feels there is nothing else to discuss. So, If I may, there are two options:

Try to submit the complaint here, yet based on the screenshot you provided, I will only repeat what I had written already—we sadly do not review sportsbooks and thus we are unable to assist with sports betting issues. Yet, you may try that.

Visit forums and websites focused on betting. Some of those offer complaint systems too:

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.safebettingsites.com/complaints/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Good day to you. Sure, we will stay in touch. Thanks!

Hi guys I would like to update everyone on my recent experience while playing on Rollino casino my available balance to withdraw is 22600 I have recieved update I have passed kyc and they have processed my withdrawal request of £500 I am now just waiting to receive it in my bank if they pay me my winnings I will come and update everyone that they can be trusted and more people will play at this casino as snatch is sister casino site of casino joy and owned by the same person I am now having a little bit more faith that they are legitimate after the recent update

I hope you get your money.

But also, my advice to you is not to play with them so that you don't end up like me.

This Casino has rules that legalize looting.