Rolletto Casino - general discussion (page 4)
Can another specialist on here take this case on please. I'm just conscious of the time delay, I've already been through so much stress with this casino, I know waiting longer will only cause me further severe stress
I'm truly sorry to say that, but Nick still has two days to get back to you in the complaint thread. I imagine it's hard, but frankly, you have to wait like everybody else. 20 specialists are covering more than 800 complaints; hence, it's not about finding another one.
Please be patient. I sent Nick a note, though it's an exception.
Thanks
I have money in my rolletto account but they wont let me withdraw as when i try to verify my account they refuse to verify me as i had a previous account which i verified myself but i blocked that account.
I sincerely hope that this does not indicate that you have opened another account.
Closing the account is to ensure that you never play with it again. Almost all casinos have policies against opening another one. Please, are you aware of that?
It was a mistake, in my opinion, and you should take care to avoid making the same mistake at any other casino.
The next time, I advise getting in touch with support and then going through the options.
We would need some information to back up your position if we were to have any chance of helping you. Could you perhaps share some ideas?
Let me know, please.
