Rocknreels Casino - general discussion (page 10)

Also just come across someone’s post to an online solicitor about recovering money back

https://www.justanswer.com/australian-law/o7nt5-need-help-recovering-gambling-losses-online.html

Seems like a possibility but they could pay there withdrawals and advise players of the situation and then shut down. Wonder if that's why payid stopped with all of them and withdrawals across numerous casinos are being held up and inconsistent with cashout times. Either way they should of told us the situation in the case this played a part in there actions. They are just dogs we made rich at this point

Any updates ?

Nope..

ot this just then

Sound familiar that's for sure

They’re not going to pay us. Unless we can get together for a class action or do something as a whole group. Is there a group on Facebook about this or anyone know how to make one?

Anyone had any luck with withdrawels so far?

Nah now they’re just saying the same shit .

waiting for information from the payment team

I have given up … needed a good reason to stop gambling think I finally found it

Hello, I see that you have also filed a complaint about this case, which is correct in my opinion, since we can see that nothing has happened yet and the casino has not sent money to the players. 

However, where did you see that the casino is closing? Do you also get only simple answers that you always have to wait until another day and nothing happens ?

I am sorry to see you all sad because you still have no money and you get the same answer. I saw that Jakub got your complaint and now he should contact the casino, and the best thing would be if they would answer what is going on directly. This way we can all just guess what's behind it and wait for Godot.

This casino has a Curacao- Cil license, which is pretty weak and it is rare that a player gets a reply when he writes there. 

I'm also worried about how it will turn out, but I want to believe that after a long wait it will finally have a happy ending. 

I'll be here and if you have any news, please let me know.

Another person has already replied to you with a screenshot of the notice on rocknreels website regarding the closure. You can also go on their website to see yourself.

How do yo do a complaint?

I was on their website and I didn't find anything like that there, so that's why I was interested. I also didn't see any screenshot where it was clearly indicated that the casino is closing. Maybe I just missed something but I don't think so. 

Hi, you can set it up on this link. 

Just click here. ⬅️

Of course, if you don't know what to expect, we also have a guide with instructions. 

You can find it at this link. 

If you have any problems or questions, feel free to ask. 

So there’s no pop up notice when you go on their website? Are you guys based in Australia? If not then maybe rocknreels are only ceasing all trading activities with Australian players?

Previous screenshot was posted on page 4 and Romi had responded on page 5 advising they will update your data team

Yo guys.

I'm a bit late to the party but I'm in the same boat as you all seem to be. Been strung along since 15th April so far.

I had a post going on Facebook a couple of weeks back which was weirdly deleted by the host page.

Tonight I tried to post in a few groups and I don't think ANY of them approved my post regarding Rocknreels. There's definitely some weird stuff going on here.

I'm absolutely at my wits end here. But I just don't understand why they are stringing us all along day by day for? And why they haven't just locked us all out of our accounts like they seem to have done to others. That gives me hope to cling on to, if anything.

Anyway, I'll make a group on Facebook tomorrow, screenshot it, and post the screenshot here so that you all can join and invite others that aren't on this forum.

Let's band together on this one and at the very least get the word out there that if Rocknreels and Royalreels (& maybe even thepokies) are connected, that users of those other two sites could be heading down a similar path.

This is the group I made on FB. Feel free to join.

I can’t seem to find the Facebook page