RioBet Casino - general discussion (page 9)

But I advise you not to play in this house, as it is a house that has been around for 10 years, I believe that they have been deceiving people for 10 years!

If the problem with withdrawals wasn't bad enough, now I have almost r$ 5000 in deposits that have not been credited and have not been returned to my bank account!

I've stopped playing and I've already reported the house, I'm going to fight until I can bring it down in Brazil!

Hello, how about you calm down a bit? You know, based on your complaint, the casino has certainly not been scamming you. So, please try not to panic the others too. Next time, if the initial deposit does not hit your account, please do not send an additional nine attempts.

Did you notice the casino responses, by the way?

"Hello, dear player. According to the information from the payout department, after you started to bet smaller amounts for withdrawal, everything returned to normal. At the moment, everything has been withdrawn and there are no payments in progress.

We see that you have several pending deposits made through the same payment system. Unfortunately, the speed of crediting does not depend only on us. Our technical support specialists are in touch with the payment system every day and do everything possible to ensure that your transactions are credited safely. Thank you for staying with us. We will be happy to get back to you with good news.

P.S. Colleagues recommend that, if possible, you pay attention to alternative replenishment options, namely cryptocurrency, since according to statistics, this method has much fewer delays."

Try to be patient and calm, please.

🚨 A ttention! Some payment methods are temporarily unavailable for users in Brazil. We are working to resolve the problem. In the meantime, please use cryptocurrencies - crypto payments are processed without delay.

Thank you, RioBet Casino, for the information provided.

Hopefully your players will get to it.

Do I understand correctly that replenishment in euros is not available since I have been replenishing my account in euros for a long time and now there are no available methods!!?

Hello, dear player. Most likely, cryptocurrency methods are available for your account. Please check your personal account on the website.

Stop playing in this house, I have deposits pending for more than 15 days, they have been holding my money all this time without a proper response! Unreliable house!

Hi Paulo, I'm Brazilian too and I'm following your drama here. What method are you using to withdraw and deposit money?

I'm not from the casino and I don't have a Riobet account, but I have to say that some foreign houses that don't have Brazilian agents are having a hard time finding payment intermediaries via Pix because of the new laws that have made many of them flee this market.

If you know how to use cryptocurrencies you can be sure that your money will arrive because this place does pay as far as I can see!!!

You misunderstood me, all players have lost their euro deposits!!!!

Please tell me your ID on the website. I will ask my colleagues to check why you do not see the replenishment options.

#9115736 my id

Hello, well I'm happy I was able to make my withdrawals through Tether and then I converted them to BTC.

Well, that is great. 😀

How long whole withdrawal lasted?

Did you have also some feed when you converted it form one cryptocurrency to another?

Hello, you still haven't solved the problem with replenishment in euros, all users have lost methods of how to replenish their account?

Hi, I'm from Ecuador. I've been playing at this betting site for over a month. Since I saw that the score was high, I thought I could keep playing without worrying. But now I've logged in and they've blocked my account. I can't log in, and my withdrawal hasn't arrived. It's in USDT. They told me to email them. And they'll give me the answer, but I see all of this as a negative thing. They haven't given me a reason yet, but I'll let you know. Don't trust this betting house.

I LOST ALL MY MONEY, THEY WON'T GIVE IT TO ME, BE CAREFUL

Hello, I don't really understand what is this email and information from the casino. I would have expected them to tell you that you broke something or similar and not this. Did they tell you anything more or did they just send this email? Didn't they try to offer some payment method that would be suitable for you?

Hi, this is Riobet's support email. How could you not understand? That email gave me customer service. I wrote to them, and they told me they wouldn't give me my money back; according to them, they reserve the right to make the decision. I've lost and won very little. What I don't understand is how this betting house has such a high rating. It's not trustworthy.

According to what I understood from the translation, the email said that they don't have a suitable method for you to withdraw. This is utter stupidity to me and is no reason not to pay the money. 

That is why I said that I would like to know if this is all they wrote, because I do not see anywhere that they told you that they could take your money on the basis of this. 

So do you have a screenshot of what they wrote you in customer support?

I like it