RealSpin Casino - general discussion (page 3)

I have about a week ago

they send me this i shouldnt send this to close my account ?

I would say it's not completely common, but it's something the casino can ask the player to close his account. However, it would probably be best if you were not allowed to play and if you checked, they would close your account. So try to follow their instructions and if you can't do that, open a complaint and we'll try to help you. 

Hi as I have delt with these before they sent me the same request and then refunded me all the money I spent after I first requested an account closure they are ok that way they will close your account and refund you .... I hope so anyway but it looks very similar to what happened to me

They are looking that to refund you I would say

Hello, thank you for calling out the other player. May I know how long it all took for you? Closing the account and the refund, I mean.

They actually refunded me first and then closed account time frame I can't be sure it was 10 days I'd say I just can't be precise but to be fare they stuck to there word

Ok I hope so thats sounds nice because I lost money we will se I habe send them the documents ...is it the same site??

Good to know. Thank you.