ForumCasinosRealSpin Casino - general discussion

RealSpin Casino - general discussion

1 month ago by Cabra54
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497 views 9 replies |
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1 month ago
If you want to discuss anything related to RealSpin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
1 month ago

Did anyone manage to get there account closed I've asked them to close my account due to an addiction problem but they are completely ignorant to the request I've emailed them I don't no how many times I've pleaded with live chat but nothing they don't care

Cabra54
1 month ago

Hello, I don't like to hear situations like this happening to players because it definitely shouldn't be, and casinos should take such things responsibly. 

But I've been looking at the casino's safety index and I would say that if it's that low I'm not surprised and I've seen an open complaint which is similar to what you're writing.

So if you've tried a few times, I'd probably go ahead and open a complaint and our team will try to help you, but I don't know how it's going to work out.

Do you think you'll go for it?  

Edited by author 1 month ago
3 weeks ago

It's good to know what this casino is like and what's even better is that I've only deposited and played €10 here so far. I'm now going to put this casino on my personal blacklist.


What really surprises me is that you write that the casino has a fake license. Everything looks so real when I click on the banner and am redirected to the regulatory authority's website.

Furthermore, the casino is also listed on AG and is highly praised there. But AG has changed so much for the worse that you can no longer trust the site at all.


Thank you, I probably would have left a lot of money there if I hadn't gone to your site and seen that.



Automatic translation:
3 weeks ago

My last comment does not need to be approved, it's been resolved. I just saw that you have listed the casino after all.

Automatic translation:
Gehtdixhnixan
3 weeks ago

I have moved all your posts here, so there is no misunderstanding for other players among the forum and can see all the information you have provided about this casino, because they always could be helpful to someone else.🙂

Regarding the fake license. Our data team checked this information recently, and unfortunately they really found out that the license is fake, and I can also see that this casino is pretty low-rated, so how would you rate your overall experience?

You can even write your own user review here if you wish.

Do you think you will play there again?🤔


Romi
3 weeks ago

Hello, ok thanks 🙂 sorry for the mess with my comments.


I will definitely never play in this casino again. I asked for my account to be closed yesterday and am waiting for a response. From what I read here, it could take a long time.


I got the following answer from Antillephone:


file


It just makes me very angry that another very well-known platform praises this casino and even mentions in their reputation that the casino has a trustworthy license. Just like Cssino, I will never visit this platform again 😂


You have my utmost respect for your time and all the research and for opening our eyes in an honest way. Thank you! Casino Guru has often saved me from potential trouble in dubious casinos.


For me, the overall rating would have been a healthy middle ground. Deposits work great, slots run smoothly. But the fake license and the disregard for player protection make the overall rating negative.


Automatic translation:
Gehtdixhnixan
3 weeks ago

It makes me really happy when I read your words! Thank you very much for those.

It is our goal to help players like you, so it is really nice to see that we are achieving it.🙂

Yeah, it is totally understandable that you don't want to go back. Maybe don't wait for them to close your account, but just don't visit the site anymore. Usually casinos act promptly only when the reason for closing is because of gambling issues, you know, so you really might be waiting longer.

I would also like to stop at the point you said that some "very well-known platform praises this casino and even mentions in their reputation that the casino has a trustworthy license"—could you tell us more regarding this?

Romi
3 weeks ago

Please only tell the truth :) yes you do and you're doing a great job.


For me the casino is written off and I will not go there anymore, no matter how long they take to close the account and whether they do it or not, I don't care, they will never see me there again.


The casino is advertised on Askgamblers. There they only report positive things about the casino and point out that the casino is fully licensed and regulated. Which is not true and I don't think that's right. Players are misled with false information, which shouldn't happen, and it makes the platform look totally dubious.

Edited by author 3 weeks ago
Automatic translation:
Gehtdixhnixan
3 weeks ago

Alright, I understand now. Thank you.

Have you got any other favorite casino, perhaps?

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