3 years ago
If you want to discuss anything related to Rajabets Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
yes I have contacted them lots of time via live chat also via email. live chat support said send an email so i did that email support don't replied for a week after I got the mail dont login for 3 months your membership will be canceled automatically and a lot to say simply they are not supportive at all please take proper action against them I have lost too much money to casino they run the social media events as well and due to lack of gambling knowledge in india people fall prey to them I mean 90% of indian dont have knowledge about responsible gambling what rajabets is doing with them
Hello,
it may be due to your operator's restrictions. The casino can be out of the situation in this case. From which country do you try to access the casino, please?
Thank you,
I'm in the United States, Rockford Illinois.
I made sure I am not using a proxy or VPN,
Hello,
frankly, VPN and proxy are things that should help you out 😉.
I believe that the website is blocked by your internet provider (ISP), it just happens.
Please read the following search results and try one of those options (I suggest the VPN first):
Let me know how it works, please.
As mentioned before I tried to close my account because I was facing responsible gambling issues. When I made a complaint at casino.guru about they do not follow responsible gambling and not closing my account even after contacting lots of times via live chat and email as well. They didn't liked it and they closed my account forever. And after few months I contacted them regarding reopening of my account they denied giving excuses that I have made complaint at casinoguru. Also they said I posted about them on social media which I didn't. I have not seen this kind of behaviour from any casino.
Hello Sohilshaikh51,
After a thorough examination, there is no such statement made to you by our side, we are informed that your account was deactivated upon both your request and your bonus misuse detected by the relevant department. We would advise you to re-check the discussion between you and the support team.
Keep rocking,
Team Rajabets!
As mentioned before I tried to close my account because I was facing responsible gambling issues. When I made a complaint at casino.guru about they do not follow responsible gambling and not closing my account even after contacting lots of times via live chat and email as well. They didn't liked it and they closed my account forever. And after few months I contacted them regarding reopening of my account they denied giving excuses that I have made complaint at casinoguru. Also they said I posted about them on social media which I didn't. I have not seen this kind of behaviour from any casino.
Hello player,
Just in case you need some help with gambling issues, feel free to check this latest thread about this matter:
You can also get in touch with other players in a similar situation:
https://casino.guru/forum/responsible-gambling/gambling---trying-to-quit
I personally think it's for the best that the casino refused to open your account again - no matter the reason, in this case.
I have contacted them lots of time via live chat also via email. live chat support said, send an email so i did, email support don't replied for a week after I got the mail dont login for 3 months your membership will be canceled automatically and a lot to say simply they are not supportive at all please take proper action against them I have lost too much money to this casino they run the social media events as well and due to lack of gambling knowledge in india people fall prey to these marketing tactics in search of this bonus they lost their lives. I know some people who contacted before. And I am seriously telling you 90% of indian gamblers dont have knowledge about responsible gambling.
Hello there,
I'd say in general, we can't blame casinos because people in India are not aware of gambling issues they may suffer, while playing in casinos.
We try very hard to warn all players that in the long perspective, casinos always win. Play only for fun with funds you can afford to lose.
If any casino offers a bonus with unclear or unfair terms or its general terms are against fair gambling, that's truly bad.
But when players willingly reflect on such an offer and can't comprehend all rules, it's not the casino's fault, don't you think?
Please, check our fair gambling codex and invite others s well:
https://casino.guru/fair-gambling
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
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