Nomini Casino - general discussion (page 4)

Hi jaro, they keep saying that they have a lot of withdrawals request and that they’re doing their best, I made the withdrawals on 20/10, the first withdrawal I made it on 18/10 I waited 4 days but it wasn’t much Then I won 750€ with whatever was left after my first withdrawal and here I am, thank you I will let you know jaro

Thank you for your reply, was it also necessary for you to verify and send some documents to the casino? Did you play here with the bonus or not? 

I hope that you will be able to withdraw the money and that the casino will pay you properly. 

I will be here if anything changes. 😉

No sir they didn’t ask me for any verification, and I played there without a bonus, in general I never play with bonuses

Well, in that case, so far I don't see why the casino shouldn't pay you. But let's see how it will move on and if something new will be found. 

Good luck.☘️

I think I know sir, untili lose my patience cancel the withdrawals and then play it and loose it all that’s their plan it’s simple..

they just closed my acount without even getting my withdrawals sir can you file a complaint to them please?, is there any way for me to take back my winnings ?😞

If the casino didn't give you any reason, then you have to file a complaint, I can't do it for you. 

Just click on this link and open it here. Describe the whole situation and we will see what can be done. 

i've been trying to withdraw from nomini since november i've tried every method and nothing they always cancel my withdrawal my details are all correct they even said they would make the payment manually and so far nothing i've tried the email chat and i never get a real answer each one tells me something different they asked me to withdraw i did and so far nothing

Have they explained the reason for cancelling your requests, though? Is your account fully verified there?

The live chat many times doesn't know much regarding withdrawals, you know, and the best way is to contact the support via email. Have you tried that, by any chance?

I found this email on their site: support@nomini.com

Try to write to them and let us know if you find anything new, please.

My account has been verified and I've tried emailing several times. No one can tell me why it's been canceled every time.

In that case, I would surely suggest you file a complaint here so our team can investigate the matter and hopefully find out what is going on.

Please follow this link to do so.

Please let us know how it goes, for sure.

This casino had 70% negative reviews from users and still have 8.8 rating. I never got money from them, at the end I had to lose that.

User reviews are not counted in the Safety index so that's probably why it's still high. When a similar situation happens to you it is good to file a complaint because if the casino does not solve it you will get black points which you already know with so many complaints. 

If you didn't get paid, why didn't you contact us? Why did you "have to" lose money? 

Hello, I would like to ask, if the casino did not send the money I requested when withdrawing, should I try to contact you or where can I file a complaint if something goes wrong? Thank you. The reviews scared me a little, I just won about 50,000 CZK there so I would hate to lose it, it is not a small amount of money and it would definitely help me a lot right now, so the discussions and reviews scared me quite a bit and I prefer to ask in advance. Thank you.

Hi, if something goes wrong, you can contact us.

If I may ask, how long have you been waiting for your withdrawal? I would like to add that we give casinos 14 days to resolve everything necessary.

Is this your first withdrawal? If so, did the casino ask for any documents from you?

So far these are my first withdrawals, I only requested 4.3 and 5.3, both withdrawals of 12,500 each because I won't let them anymore, so it's time, I was more asking for information. They haven't asked for any documents from me yet, I was told by support that they are only provided upon request by their financial department.

Hi,

So in that case I would stick to what and when the casino needs. Sometimes it happens that some casinos don't even do verification up to a certain amount. However, I would also expect more info. So be in touch with them and if something doesn't seem right to you, we will be here. 🙂

Thank you very much, I'll wait for instructions from the casino and hope everything works out. Anyway, I'll definitely let you know one way or another, even if everything works out without any problems ☺️

Of course, as Radka said, we'll be here if you feel anything wrong. 🙂