2 months ago
Hello, I'm glad it worked!
It's wonderful that you have so much material for the complaint. Do not hesitate to mention that in the complaint thread too, please. Mediators, the people from the Complaint Team who mediate the complaints, will appreciate it.
For now, it may take a while to proceed with the request on their side. Don't worry, though; you will be notified every time there is an update. In addition, you may also check out your complaint status in your Casino Guru profile.
If you have any questions, feel free to ask here on the forum.
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