Neon54 Casino - general discussion (page 6)

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Good morning, I've been waiting since November 20th for a withdrawal of 380 euros, made via bank transfer, and I still haven't received the credit today. Is anyone in my same situation?

Hey, did the casino tell you why you don't have your money? Did you have to go through verification or not? Sometimes it can take a while, and there was a weekend when casinos often don't process withdrawals, so I'd be patient. Bank transfers can also sometimes take up to 5 days, so maybe all these circumstances are playing a role. 

Could you let me know if you still haven't received your money by next week? 

Good morning, I'd like to report that Neon54 is a scam and doesn't pay. It's full of fake reviews from people who claim to have received their money, but that's not the case. I've been waiting for my withdrawal for eight days, and they haven't given me any news, saying it's being processed. Unfortunately, there are dozens of cases of people waiting much longer to withdraw their money. I'll file a complaint with the Curaçao authorities; these scammers need to be shut down!

@neon54casino

@jobab, how long after you requested it did you receive the money? Can I trust you?

@jobab

It would be great if you could answer my questions.

Also, players are not notified this way. You can't tag them like that. You have to use the "reply" button, and then they will receive an email if they don't have it turned off. But that's just a little tip. 

Dear Jaro, I'm sorry, but I'm nervous about this casino's behavior toward me.

The casino tells me that my account doesn't need any verification and that there are delays, the fact is that I made the withdrawal request via bank transfer on Thursday, November 20, 2025 and customer support keeps making excuses that the delays are due to the large influx of withdrawals made by players.

Since 8 days have passed, I have some doubts and if I don't receive my money immediately, a total of 380 euros, I will file a complaint with the Curacao authorities.

Thanks for the advice.

Hi Jobab, can you confirm they sent you the money? How did you withdraw it? After 8 days, I still haven't heard anything, and they keep saying it's within the timeframe. It's a shame it's taken longer than the 3-5 days they say. Let me know, thanks! Have a great weekend.

Maybe that's really the case, and I would try to be patient even though I know it's not easy for you. For example, we give casinos 14 days to resolve such issues.

So try to hang in there, and I believe you'll get your money back. 

OK thank you

I would like to inform you that I have carried out some checks regarding the license of this Neon Casino 54, their license expired on 21/11/2025, this is the reason why they are not processing players' withdrawals and consequently scamming people and saying that they will receive the money in the next few days.

Not surprised!

https://fintelegram.com/neon54-player-unmasks-kryptonim-as-crypto-on-ramp-for-offshore-casinos/

Yes, you're right about the license. I just saw it myself. 

In any case, the casino may be in a position where it is trying to renew its license, and that may take some time. However, this should not affect player payouts because, whether the casino has a license or not, players are paid out normally as long as they have won fairly.

Hi. Did you receive the money?

ps I read the account, oh my… absurd!

Hi, I'm afraid this will affect the payout of my winnings (I won without using bonuses or anything else, I have screenshots and everything to prove it).

I know it's not the most trustworthy or pleasant thing when this happens, but I think that if the casino has a relatively high safety index and resolves complaints to a large extent, it will work out in this case too. Of course, I can't say that with 100% certainty, but we have to think positively.

Good morning, I received the money. It was still a negative experience, because in 2025, waiting this long for a bank transfer is unthinkable. Thank you everyone!

I'm glad it turned out well, even though you waited longer than you expected.

Do you think you won't give this casino another chance?