Hello,
I don't think that such an action against this casino will work as you think. What do you think you will achieve by:
"I will publish them everywhere and I will say that it is the worst casino there is"
?
I guess you'll be ignored. It won't help you at all.
Do you have any reply from the casino regarding the missing ARN code, I wonder?
We are contacting you in regards to the reported withdrawal issue, please be informed that we have reviewed all the details with the payment provider and the withdrawal was successfully processed from our side. The withdrawal should be received on 16 June, in case it is not received within the mentioned time frame, please contact us back, so we could proceed with the further investigation.
They send me such that she said that they did the cash out but the provider told them for the 16th of the month or they work with me or they just tell the truth to see if I do not receive my money what can we do?
See? I told you from the beginning that the casino authorizes the payment request and then the payment provider is supposed to pay it.
If they updated you regularly they truly may have a problem they are not able to solve immediately, you just have to wait, I guess.
And I'm sorry, I can't see any change dates.
Please let me know whether you received the winnings later today, please.
I will not be paid today either, they said that due to a technical problem from today it will take 2-10 working days .. Is it serious? I have been waiting for items for so many days and they tell me to wait so long? Really the worst casino if they do not give me my winnings I will report to the Curacao e-gaming Gaming Regulatory Authority and a regular complaint will be made I was told ..

I understand that it seems like a bad joke at the moment.
When the complaint is submitted through our website, we allow casinos a 14 full days time period to sort things out.
I suggest you submit your complaint after this period is almost over, what do you think?
We found their terms and condition very unfair, so I'd be careful there.
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