National Casino - general discussion (page 7)

I can see that you're frustrated, but let's keep the discussion focused on the actual issue rather than turning it into personal attacks.

If you have a problem with an unpaid withdrawal, account closure, or confiscated balance, please describe exactly what happened in your case and what explanation the casino gave you.

That way, we can look at the situation properly and see what the most appropriate next step would be.

Hi, the problem is that I deposited 100€! Since it was a lucky day, I won and my balance went up to 6,400€. I tried to make withdrawals, but the casino rejected them all, saying it was bonus money! That’s a lie because I’ve won with bonuses before, and I’ve always cleared the bonuses and cashed out my winnings! But in this case, I wasn’t the one who deposited €100! I filed a complaint via chat and with the VIP manager, but they didn’t pay me! And this isn’t a personal attack—I’m just telling you what happened to me! Thank you