MrPunter Casino - general discussion

If you want to discuss anything related to MrPunter Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Do not play at this casino! BLACKLISTED CASINO

Is there anything we could help you with perhaps? Some issues there?

Don't hesitate to ask, if you wish. And if you try to describe what's happening, maybe we can solve it together.

This casino keeps ignoring my self exclusion request and I keep losing money as I’m a gambling addict. What can I do do as they ignore my request for over a month? They keep asking for the reasons of self exclusion every time I request self exclusion and then they go quiet. In my opinion they take advantage of me

I would certainly not hesitate to immediately lodge a complaint with us. 

Just follow this link to open it. 👈

I would say that if you have been trying to self-exclude for a month the casino should respond and take such things responsibly. I wouldn't say they need to ask for a reason and should do everything they can to close the account as soon as possible. 

So get in touch with our team and we will try to help you if possible. 

Mrpunter1.com

Is Big Scam COMPANY, ROBBED ME 720 POUNDS, LIVE ROULLETE not pay winnings, first time not pay me 180 pounds , i raport this to support , tell me ,money will be on your account soon, and now roullete is fix and you can play, I win 540 pounds and again not pay me winning, lie me non stop money will be soon and never received, bog SCAM CASINO, NOT PAY ME WINNING, NOT RETURN ME MY BETS , ROBBED ME , CHAT LIE NON STOP , BIG BIG SCAM

BIG SCAM ❗️❗️❗️❗️❗️

STAY AWAY, 

THEY ROBBED ME AND LYE TO ME ALL THE TIME, LIVE CASINO IS A BIG FRAUD, IT NEVER PAID MY WINNINGS AND DIDN'T EVEN RETURN MY BET, THE FIRST TIME I HAD 5 POUNDS ON MY NUMBER, THE ENTIRE BET WAS 110 POUNDS AND I WON 180 POUNDS, IT SHOWN WINNING BUT THERE WAS NO MONEY, I REPORTED IT TO THE HELP DEPT. THEY LIED THAT THE MONEY WOULD BE IN MY ACCOUNT IN A MOMENT AND I NEVER RECEIVED IT, THEY ALSO SAID THAT I COULD STILL PLAY BECAUSE EVERYTHING WAS ALREADY WORKING AND THE OVERDUE MONEY WOULD BE IN A MOMENT, I PLAYED A SECOND TIME ONCE, A BET FOR 190 POUNDS, ON THE WINNING NUMBER I HAD 15 POUNDS AND I WON 540 POUNDS, IT SHOWS WINNING BUT THERE IS NO MONEY AND THE BALANCE IS 0, IT SHOWS THAT YOU WON BUT YOUR BALANCE IS 0 AND YOUR MONEY DISAPPEARS, BIG FRAUD, TALKING TO THE HELP DEPT IS A BIG FRAUD, THEY STILL LIE, THEY ROBBED ME, THIS CASINO SHOULD BE CLOSED.

NEVER PLAY HERE MRPUNTER IS A BIG FRAUD ❗️❗️❗️

This situation looks really stressful, indeed, and I am sorry that you have to experience it.

Therefore, you have done really well that you submitted your complaint here.

All this can usually be seen in the game history, and our team will try to check that out. Hopefully the casino will communicate, and we can then investigate the whole matter.🙏

How long have you been playing at this casino, if I may?

I already maked complaint and sent all documents how this casino robbed people, not pay winning from live game and robbed ypur money and bet.

I opened account here maybe half year ego but i not used, and now when I start have this situations. First screenshot show winning number and how much is had and secound screnshots bottom show last win 540 and balance 0 , robbed me two times like that. Big scam casino. Mrpunter1.com BIG SCAM

So now, let's wait to see how it all will unfold and what our team will be able to find out.

Please be sure that we will start to investigate as soon as we'll be able to get in contact with the casino.

Mrpunter1.com is SCAM CASINO!

YOU HAVE PROOFS.

Robbed me and dont want pay me my money !!!

I just hope that we will be able to communicate with the casino to get this case solved as soon as possible.

Hello

Mrpunter1.com casino BIG SCAM❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️

Now I sent you proofs how mrpunter1.com chat is also scam and bots , not real agents.

I Raport scam and ask about my money from winnings last 10 days 10 times a day, always answer me copy paste like soon or financial department working on this.

Today I ask about my case but i dont give details about what, always I ask about missing my winnings, today not , and after 100 times before today I ask again and this scam chat dont give me any answer, this chat is fake , bots !! Look screenshots , and like always not give me answer and closed chat. 

I understand you are upset about the delay, but I have to say your chat performance was just bad. I mean, if you care for an explanation, you should show some level of cooperation. Do you truly expect every support worker to immediately read your toughs? You've been saying the same phrases all the time and I see no issue with the operators acting like they did.

Let's be honest.

So, do you have any idea why it is taking so long?

I see that you have no idea that this is a scam, it is not a real chat, it is just a conversation with bots, Do you understand that I have talked to them 100 times or more before and I have always given all the information,do you understand this?

I'm asking you if you understand that this is fraud, if you don't give me any information they won't tell you anything because they are bots, even though I gave them all the documents and information 100 times before, how they robbed me.

I'm asking you if you understand it 100 times give me information every day 10 times I wrote to them always the same thing I asked Where is my money I gave the game ID and all the data they always told me soon and soon copy paste!!

Take a minute and check out the review for now trustpilot then you will understand because I see you have no idea what you are talking about!!!

This is not real agents !!!!!

Do you want 100 screenshots from every day when I ask about my money and give all information and always is soon !

Omg horrible service here on casino guru, this people don't know nothing about scam!!! Or you take money from this casino why you give high rate this casino but on trust pilot mrpunter is the worst casino on world, casino guru you also scammers or what.

here you have conversation from today, again soon and department and this scam cant answer me for simple question when i raport problem scam when live roullete not pay me my winnings, and this is normal for you yes !!! This chat is scam !!! Boots

You don't need to be offensive here at all.

We just try to help, and Radka surely understands your meaning. So, try to calm down, please.

There is no need for us to look at any other sites for their reviews or anything, because maybe you haven't noticed, but we have our own reviews here. 🤷‍♀️

Please follow your complaint, and I am sure that our specialists will do everything possible to get it solved.

If you continue to abuse us like this, we won't have any other choice but to ban your account here. So maybe make up your mind and think about the reason you come here to ask for help and not to someone else.

No need to spam this thread with all these, for sure.

As I said, follow your complaint, please. I hope for the best resolution of it.