Mr Bet Casino - general discussion (page 24)

How did you file the complaint? I'd like to do that too...

Hi, I see you're going through verification. Can you tell me what the problem is when the casino rejects your documents? What did they ask you for?

They ask me for a transaction bill Where Shows my bank Referenz from klarna but there is no ID inside what they want

Did you tell them that it's not possible for you to get a document that contains everything they need to see? Did you ask if you could send an alternative document? 

Yes i did

Still nothing they want only this

Perhaps our complaint team could help with this, actually. There should be some alternative if the document they request is not possible for you to get, I believe.

Here you can submit a complaint, explain everything well, and we will do everything possible to help you.

When exactly did you request your withdrawal, please?

Hello , my withdraw request was before 48 Hours. Sorry for my english at First. For now i wait that they accept or reject. After that i will Message again what they want now . Thanks for helping !

Do not worry about your English. We use an autotranslator on our site. 😉

Thanks for the update, though, and we'll wait for more info from you.

So, I've changed my address again, or rather, I've filled out an address change request and sent in my paysafecard deposit. If this is rejected again, I will file a complaint here.

Alright then. We will be here if you need us. The only thing is, though, that we are unable to intervene before the 14-day time frame passes.

I hope it'll all go well.

What is the 14-day deadline for?

According to our guidelines, we are unable to intervene in any case before that deadline. Many times we actually experienced that casinos were able to solve many issues by themselves, and it was not necessary for us to get involved.

Hello, I'm having trouble with Mr.bet and the verification process! I've submitted all the required documents three times, and it keeps getting rejected because of my address! I've sent numerous documents with my address, and they've all been rejected! It's been 14 days, and I've verified three times, but it's still not working! I can't file a complaint because my IP address is in Germany! Please help!

No worries at all; please submit your complaint to any casino, and our team will review it and add it to the right casino.

When you say it gets rejected because of your address, what do you mean exactly, please?

I sent a bank statement with my address, and it was rejected! I also sent a registration certificate with a stamp, which cost me €9, and that was rejected too! I'm overwhelmed and need help! It's about €3116.

Rejected on what grounds, though?

WARNING: Typical free deposit bonus scam, typical catch, and then just a zero-account on your first deposit!! The bonus cannot be wagered. Any rewards only apply to additional deposits. Avoid!

Could you kindly explain this in full? I understand you aim to warn others, which is an excellent idea, but to be honest, I do not follow you very well.

Perhaps if you take it step by step or use a bonus example to highlight the problematic scenario you found out, we will all understand the matter clearly.

Thank you for your efforts.

I have been struggling for over a month to get verified.

I am just wondering if anyone has ever passed the verification process with mr. Bet or am I just wasting my time?

I had 42 000. Canadian dollars in my account and have been slowly spending it awaiting verification.

I have blown through 15000 and am still waiting for verification.

Anyone ever have any success with mr. Bet verification?