2 years ago
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I too had a very high opinion of Mozart until today, when they suspended my account until further notice? I'm thinking of opening a complaint but I'm waiting to see if they will answer me, but they haven't answered anything for 2 hours now 🙁
Hello. I have moved your post here, to an official thread of the casino, in case some other players would like to react or even share their experiences at this casino with you and others as well. 😉
So have you got any explanation from the support regarding your account yet? Please let us know if you have any updates.
I solved the problem, they lifted the suspension. They answered my email the next day. I can write you on pp if there is that option, so that I don't write here when I have already solved it with them.
Maybe it would be nice to briefly describe what and how you managed to solve it, because you could help other players in the future. But the decision will be up to you because I won't push you into it. I think it might be helpful.
Either way, I'm pleased that you managed to solve the issue and everything is fine. I hope there will be no more problems like this. 🙂
Here I had written a longer text, but I will shorten it. This is sports betting, when you bet on a certain odds and get a VERIFICATION_WAITING message, don't try to bet on that odds again because it's disabled. In my case there was a misunderstanding, I thought it was a problem with a slow Internet connection, I didn't know what that message meant, so I tried a couple of times. But when I explained everything in detail on mail support, they activated my account again. 🙂
Oh I understand, anyway, even if it was about sports betting thanks for your explanation. Maybe it will help someone if they encounter a similar problem in this casino.
The bottom line is that you managed to solve it and everything is fine and you can continue to use your account.
Do you like playing at this casino ? 🙂
Notice for everyone who plays on the mozzart app. Until some time ago, mozzart paid the money for which you gave an order to be paid into your account a day later. And he didn't make payments on weekends. From 15 days ago, mozart pays money to the account immediately. A few minutes after submitting the payment request. Let the players know. 😀
I apologize, but the translation into English is unclear, at least to me, so I am probably a little confused. I'll risk being considered a fool anyway 🙂:
What remains to be seen, please?
Did you get the money immediately upon the withdrawal request, please?
I honestly could not tell. Thank you in advance!
No. I just gave a notice that the company mozzart, that is cassino mozzart, now when you give an order to withdraw money to your bank account, the money is paid out after a few minutes? Until now, she paid the money into the account a day later. Now it does it instantly. Good news for players. Now it's here in Serbia, I don't know in which other countries Mozart is played.
ps I corrected the questionable sentence. The translator did not translate correctly.
So this is a good thing that the payments are so fast, and thank you for bringing that up.
Are you a regular player at this casino? How long do you play there?
Yes.. For more than 20 years, the mozzart company has been the leader on the Serbian market for games of chance.
And I have been with them since the beginning. But I only started playing online roulette during the corona virus 2020.
Until then, I mostly played sports bets.
It is a very serious company that guarantees payments of up to 50,000,000.00 dinars (€400,000.00) within 48 hours.
Do they? That's interesting information. Thank you, Zoran! Please add anything else we might have forgotten to ask you regarding the casino. 😀
Mozzart betting has its facilities in Africa, Turkey, Macedonia and Romania. That's what I know for sure. Maybe somewhere else in another country in Europe or the world, I'm not sure.
That's why when I read here on the forum that someone didn't get paid for 5 days...or 30 days or a longer period.
It's unbelievable to me, it's funny!
Also Mozart has his objects, I don't know how you say it, Earthly objects.
In Zlatibor, where I live, I have a Mozart facility that I go to, so I can withdraw my money there as in a bank.
To sit down, drink any type of drink at very affordable prices in a very nice and pleasant environment.
So you mean they have a real casino you can go to, like a stone casino, as we say? Right?
Nice. I am glad you like it.
Every Monday at the beginning of the working week, Mozart gives its loyal players a "happy monday bonus".
I personally have been receiving that bonus regularly for two years. Not everyone gets it, but those who have an online account verified of course (you can't be unverified on Mozart) can get it.
Those who stand out with regular activities, playing, always get a bonus.
You don't have to lose money to get the bonus. You can be in the plus for a whole month.. if you played regularly you will get a bonus.
The bonus amounts from 5 euros to 50 euros. It depends on your game in the previous period.
But what is very important. This bonus has only 1 small condition. You ONLY have to play it 1X
With the bonuses of other bookmakers, you have to play the bonuses up to 25X, which makes these bonuses unattainable.
With mozart, the HMB (happy monday bonus) is immediately available to you. It is enough just to play some small roles where you can neither lose nor win money and the bonus money is immediately available and you can transfer it to your account. Of course, Mozart has many more bonuses.
This is what HMB looks like. Open the mozart application.
The red circle is a bonus, clicking on it opens the amount that you then download

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