Houseofspins Casino - general discussion (page 2)

Turbospins is also a scam,Mila at support,no game works,I have another blocked deposit there... 

Did you received your withdraw?

Nope😔

Im just waiting 4 days but already received this message

''We apologize for any inconvenience the late payment may have caused. We're actively working on clearing the payment queue, and your payment will be processed as a top priority. ''

It's not even approved yet.

What are the reasons that they don't paid you and is the amount higher then 1.000?

I've been hearing this for 7 weeks... always the same message. Yes my withdrawal is above 1000 euros. I don't think they will ever pay unfortunately

I'm going to ask a simple question:

Guys, why are you playing in an unknown casino???

There are a huge number of regular casinos online with an excellent reputation, with a long history of business.

I have been reading for a long time on this forum complaints about unpaid winners and I CAN'T BELIEVE IT.

You seem retarded.

Play in normal cassino.

And they shouldn't pay you when you're that stupid.

I have been playing for 5 years in an online casino.

In 5 years, no payment to my account has waited longer than 24 hours. When it comes to the weekend, then you have to wait because there is no payment on weekends (Saturday and Sunday). My casino is MOZZART. For everyone who lives in other countries (I'm from Serbia), I recommend the company MOZZART, provided that there is cooperation with a certain country. And the company MOZZART operates in several European countries.

AND NO ONE EVER ACCUSED MOZZART OF NOT PAYING HIM THE PROFIT IN HISTORY.

And MOZZART has been operating in Serbia for more than 20 years.

So, dear players:

PLAY AT A CASINO THAT PAYS OUT WINNING

That's right, isn't it 🙂

Has your account been verified?

Yes...and no bonus

That's correct a lot of those sides gives some casinos a high number even when the casino is very bad. It's paid promotion is has to be!

As I said above, I played at this casino because it had a decent rating on AskGamblers, so there was no reason not to trust it! And the casinos you're talking about are licensed in Malta, so it's impossible for French people to register there ;)

Hi, what problems are you facing in this casino ? Is it also about the withdrawal ? 

As for the license itself, we have it listed on our website that the casino has a fake license, did you see it ?

Anyway, I will wait for your answer.

Sorry to jump into the conversation, but I think it's always a good idea to do some research about the casino. I usually recommend players to check out user reviews or complaints because they usually reflect the real experience of the players and the player can read a lot of them. It's also good to check out some discussion about a casino like this one, if it exists, because I think if you read something similar at another casino, you would probably save yourself from depositing and try to check out another casino instead. 

So that's what I wanted to say and try to advise. I hope you all get your money although I wouldn't put my hand in the fire for that. 😥

Thanks for your reply Jaro. The problem with this casino is an instant bank transfer deposit that has not been credited to my player account for 5 days now. No communication. I ALWAYS look at your ratings before playing, but unfortunately for this casino I didn't and I trusted AskGamblers, where they had a correct rating, and for them the license was valid (they even confirmed it to me by email). It smells like a scam and I'm disgusted to have been manipulated like this.

The only card left to play is that this casino has its premises in the UK, so they must obey UK laws. I'm going to try to contact the British government, it's the only thing to do...

That is very special!

They're just screwing things over. They have several casinos where they do the same thing. Whistling for your money I'm afraid

Hello, I see that you are in the same situation as all the others, you just haven't been waiting that long. I think every player is getting the same message and it's getting pretty sad. 

If you still had problems and you didn't learn anything new, then I would recommend to file a complaint, but so far we can see that no player got anywhere. 

I hope this will change soon and everyone will get their money.

And the most rigged thing is that you always can deposit first and then the verification and then they don't pay. So a lot of people don't get the money but the casino got your personal stuff..

Well, it's a pity you got yourself into this situation. But I see that you have the opposite problem with the deposit and not the withdrawal. Did you try to contact your bank in this case to see if they noticed a problem somewhere ? 

As for the rating on AskGamblers, I'm sorry that all this happened. I think now you will be even more careful and will pay more attention when you choose a new casino. 

I hope things get sorted out as soon as possible and if you have any new information, let me know. I think that I and other players will appreciate getting more details when you learn them.

There was no problem with my bank, the money left my account and there were no problems.

Yes, but I still find it very regrettable, by doing this AskGamblers could be accused of complicity in fraud, by giving them such good publicity... 

I've contacted the UK Gambling Commission, telling them about the problem, and asking for a government contact. As soon as I hear back from them, I'll let you know. 

Do you think there are any other solutions?

I really hate it.

Hello Jaro.

How is it possible that they can open multiple scam casinos.

Is opening a casino that easy?