With it being stated on their website that they do not accept events between players and the casino??
That you sent to.me?
Med det står på deras hemsida att de tar inte emot händelser mellan spelare och casinot??
Som du skickade till.mej?
Sadly, as far as I can tell, unless the new gambling regulations are settled in Curacao, the chances of even submitting a player's complaint to some athorities are disabled.
We're trying to monitor the situation constantly, but for now it seems player concerns are not the top priority for the newly brought system. 🙁 As Peter has mentioned already:
" Fortunately, due to changes in the legislature in Curacao beginning the next year, there will be a new singular regulatory body operated by the government of Curacao instead of third parties. I would recommend contacting this regulator once the casino moves over to this new license and contact them there. I will close this complaint once again for now and once the new license's complaint form is available it will be reopened and I will assist you in contacting them."
In any case, "GCB" is not a concrete licensing authority; it just represents that the casino possesses one of the Curacaos licenses without specifics. I fear there is not much to be done for today.
Thank you so much for the information. Then I'm waiting for you to send me if you can when the new government opens up.
Open my case.
Tack så mycket för informationen. Då väntar jag du skickar mej om du kan när nya regeringen öppnar upp.
Öppna mitt ärende.
We'll wait and when that happens I believe Peter will get back to you.
For now, take care. ☘️
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