Sadly, as far as I can tell, unless the new gambling regulations are settled in Curacao, the chances of even submitting a player's complaint to some athorities are disabled.
We're trying to monitor the situation constantly, but for now it seems player concerns are not the top priority for the newly brought system. 🙁 As Peter has mentioned already:
" Fortunately, due to changes in the legislature in Curacao beginning the next year, there will be a new singular regulatory body operated by the government of Curacao instead of third parties. I would recommend contacting this regulator once the casino moves over to this new license and contact them there. I will close this complaint once again for now and once the new license's complaint form is available it will be reopened and I will assist you in contacting them."
In any case, "GCB" is not a concrete licensing authority; it just represents that the casino possesses one of the Curacaos licenses without specifics. I fear there is not much to be done for today.
I have been looking at this problem and also overall what is this roulette because I see it for the first time.
Anyway, if it shows you two different results, then you should contact the casino, because I'm not sure why that is. The best thing would be to ask them to comment and see if it was a mistake or not.
If you want to talk about another casino, please, in the thread that belongs to it.
And if you mean Elonbet Casino, it's here- https://casino.guru/forum/casinos/elonbet-casino---general-discussion
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