MilkyWay Casino - general discussion (page 3)

This is probably the only casino that offers so many bonuses all the time, and there's a reason for that. They do it precisely to trick people into using them and breaking the rules that no one reads. God knows how many people have screwed up like that.

Hello,

this is specifically the stupid rule we warn players about:

https://casino.guru/milkyway-casino-review#tab=js-tab-reputation

and I hate to see the casino actually use that against players... Furthermore, what word "may risk" is supposed to mean? Like, we will decide who gets the funds forfeited and who does not?

I have a favour to ask: please submit a free-of-charge complaint so we can confront the casino and eventually penalize them for using this so-called rule. 🙏

The complaint is right here 👈. I'll be back on Monday if you like to discuss the complaint feature.

It makes sense... and I would like to stress that these days it is really beneficial to search for details, reviews, and complaints about casinos we would like to play in. It does not matter where; there are hundreds of sites out there and comparing multiple results is the way to go, in my opinion.

Even the free version of ChatGPT may help assess available information.

I have the exactly the same problem. My case is ongoing right now but the casino is taking forever to replied back.

If I were you I would escalate this unfair rules that the Milky Way casino has in placed.

I never ever heard of this kind of unfair bonus rules.

Well, I just hope that we will find some solution to your case, because if you see the other player's complaint, it was closed as an uncertain case, actually.

Will you please keep us informed about how it goes?

Pretty poor behaviour from the chat 'support'. May be a warning site for future conduct.

Hello, I get what you're saying, and thanks. If I may add my opinion, the conversation seemed to be a little emotional on both sides and was perhaps not completely shown, was it? Well, we are just people doing our best on better and slightly worse days. 🙂

Hello, I can't withdraw my winnings??? Is anyone else having this problem? The money goes straight back to the casino account and I get a message saying that a withdrawal isn't possible.

Hello. Have you already asked the casino why you’re getting this error and why your withdrawals can’t be processed, with the requested amount always being returned to your casino balance?

I think the first step should definitely be to contact the casino and ask them what exactly is causing the problem. It would be useful to know whether there’s an issue with the payment method, your account, or something else that needs to be resolved before the withdrawal can go through.