MilkyWay Casino - general discussion

If you want to discuss anything related to MilkyWay Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The casino is very good, and has great providers but my withdrawal was not paid and I don't know how to do it or what the project is, I would love to bet more there, but I want to receive my prize for that

Hi, have you tried asking the casino if they could help you with your withdrawal ? How long has your situation been going on that you have not been able to withdraw your money and what specific problem do you have ? Is the withdrawal showing as pending or not pending or is it something else. Let us know so we have a better overview of the situation. 

The casino has already responded to me, asking me for details of the withdrawal account, now send it but they only respond to me with a system message like the same message, I don't find this casino to be reliable at all... the casino is good and I would like to bet more there, however the payment remains pending and the amount confiscated

Are you sure you have your money confiscated? From what you say, you probably have to go through account verification, which is a normal process at every casino. Is this your first withdrawal ? 

Hello Jaro, good morning, everything has been resolved, the payment has been made, so now authorization for my evaluation of the casino is the best possible, hugs and thanks for the recommendations from the casino guru, the casino really lives off good evaluations so that we can bet from now on for me and 10

Well, I'm glad to see it's all sorted out. 😊

Sometimes it is necessary to be a little more patient until the situation is processed. Anyway, as they say, all's well that ends well and you can now carry on playing hopefully successfully. If you ever have a problem, feel free to contact us. I wish you the best of luck. 

The casino requires three times the deposit amount to be wagered.

However, although it is not stated anywhere, it is actually difficult to withdraw because they apply the same reflection rate to real money as they do to bonus money 

(For example, a machine with a 5% on bonus reflective rate would require 60 times the deposit amount.)

The casino claims that this is a glitch and that it has already been fixed, but nothing has been fixed.

I would like to clarify whether this is a glitch or a specification.

Hi.

It is normal that one needs to play with the deposit in order to withdraw winnings; otherwise, it would be the same as using a bank account, which is a completely different situation.

Wagering 1x up to 3x for a clean deposit is reasonable, higher requirements, though are not a good sign, if I may say.

Regarding the bonus contribution, if the casino says it was fixed while you are convinced it was not, I suggest you reach out to the casino again. I'd like to see the response.

Not much we can clarify at this point, don't you think?

The casino made me a bonus offer.

I made a deposit accordingly, but the bonus was not granted.

The casino said they decided not to grant the bonus.

I was tricked by the casino into depositing and then having to place a wager to withdraw.

If they decided not to grant the bonus, they should have taken some action such as not allowing me to select the bonus when depositing.

I am appalled at the way they operate to cheat their players.

You see?

Now it makes perfect sense - and I agree that in the case of a deposit bonus, it is similar to a false advertisement.

Do you know why they have decided you won't get the bonus, please?

If you don't mind waiting, feel free to submit another complaint. I'm not sure how far we get at this point, though.

But it remains one of the possibilities.