Magic Win Casino - general discussion (page 6)

They tell me that I am still within the period of 7 to 21 business days and that they will notify me of any changes by email... which I have not received any.

Hmmm so now you are in 15 days is that right ? My recommendation still stands as far as the complaint is concerned and I think it would not be a bad idea to start one. 

Anyway, I wonder if the casino will fulfill its deadline and you will get your money by the mentioned time. If anything changes, be sure to let us know.

Is this your first withdrawal? It seems like first small withdrawals get paid but you're is fairly big. I got one similar size waiting

Yes!!! Yes I have already contacted you for the claim and then if it doesn't work with you I would file a complaint even though I don't know about the case and I have to go to that extreme

If it's my first withdrawal!! and if it's €4,092, let's see if I'm lucky and there's no need to report it.

I see you've handled it and opened a complaint. Good work. Let's see what our team can find out and how it all turns out in the end. I'll keep my fingers crossed. If you find out anything new don't hesitate to let us know.

Anyway, has your account been verified yet since this is your first withdrawal ? 

Yes my account is verified! And if it is my first withdrawal in that casino to which I do not plan to return

I don't blame you if you have such problems. In fact, I'd probably do the same and find some that are less likely to have the same issue. I wish you good luck. ☘️

How could I report them? Could you advise me?

Hmm since the casino doesn't have a license I'm worried if it's possible to report it somewhere else. In this case, unfortunately, I probably won't be able to help. All I can say is to avoid similar casinos in the future and always try to do some research before you deposit. I'm sorry. 🙁

Wouldn't it be possible to make a joint complaint, that is, among all the users that the same thing has happened to us!!??

Who would you want to complain to if the casino does not have the required licensed authority ? If you complained here again and the casino did not respond, it would be closed anyway. And we don't have a group complaint system.

Hello everyone,

I'm wondering if anyone could help me please??

I'm a fully verified customer on Magic win and have come across the same problem as many on here.

I deposited around £200 and won €2000.

I withdrew it on the 4th of this month and they told me it can take 7-21 days.

I'm not holding my breath lol 🤣 what does everyone think???

Any advice???

Thanks in advance

Hi, I've moved your post under the casino where your trouble occurred. If I have a correct impression you are almost at the end of this period. I would definitely recommend filing a complaint, but it will be closed pretty much immediately, because the casino has a no reaction policy and the casino's safety index is almost zero. 

Anyway, what convinced you to deposit in this casino ? Have you seen how many warnings it has ? I would personally avoid it with a big hoop. 

I think in this case we will just have to wait and see if the casino will actually meet the deadline, even though I am skeptical and worried if it will. 

If you hear anything new could you please let us know ? 

Chargeback is your ONLY option. You will only ever get you initial deposit back at the very best unfortunately.

They are an unlicensed/unregulated scam website and therefore their so-called Terms and Conditions aren't worth the paper they are written on. They will also just be a copy and paste job from another scam website.

Mrsloty has the exact same T&C's and they are also an unlicensed/unregulated fraud/scam website. Their score is 1.2/10 which again is 1.2 too high.

Below is the supposed contact number to contact magicwin.bet. It is also the same number for all of the below websites which are fraud/scam sites. The telephone number will take you to an online dating customer service center in the US if you are interested. Magicwin have been on the go since 2022 yet it says their T&C's were updated in 2020!!

Google the below number and do not touch any website associated with it.

Phone: +44-3308087970

Email: support@magicwin.bet

I wouldn’t touch them or any of the scam casinos they are connected to with a barge pole. You might as well set fire to your money as deposit it to their sites.

Phone: +44-3308087970

Email: support@mrsloty.com

Phone: +44-3308087970

Email: support@chilli777.com

Address: Hollandia 24 perst H12

Phone: +44-3308087970

Email: support@cherryfiesta.com

Address: Hollandia 24 perst H12

Phone: +44-3308087970

Email: support@24casino1.com

Phone: +44-3308087970

Email: support@oceanbreezecasino1.com

If it's magicwin.bet you have zero chance of getting your withdrawal of £2000. What method did you use to deposit?

Have a look at the reviews on trustpilot.

https://uk.trustpilot.com/review/magicwin.bet

Hi there,

Yes I don't have much hope on recieving my withdrawal unfortunately. I used my visa card to deposit and have withdrawn using the bank transfer. When I started playing on the site I thought it was decent. Unfortunately I was stupid enough to deposit on a site without checking the reviews. It amazes me that sites like this are able to exist. I won't the money fairly so they don't have any reason not to withdraw to me.

Thanks allot for the help.

I think I'll wait for the the 21 days to end then do a chargeback

Hi Jaro,

Yes I think I have around a week left of there checking procedure. It all seems very strange I haven't ever come across a site like this. I won the money fairly. I'm also fully verified so they have no excuse not to pay me other than it's a scam site.

It's my own fault. I'm still hoping they will do the right thing and pay me but I'm not very hopeful.

I will keep u updated.

Thank you very much for the help

Keep us updated mate. I'm going through the same problem