LuckyDreams Casino - general discussion (page 2)

Hello Radka,

It is scary, I am more and more concern about online Casinos... you spend so much money and when you hardly ever win than Casinos does not want to pay... you can clearly see that even that everything is legit from your side, they still trying every possible way not to pay.

If I may add, you actually broke the rules when playing with a bonus. So, technically, in your case, the casino was correct. I'm really sorry. We aim to stay fair and open, yet I understand you probably disagree with the result. 🙁

I think I would also be very skeptical given those circumstances. Thus, it's great that you managed to submit the complaint. I keep saying that casinos are ruining their own credibility every time they put each player in such a position.

I mean, if you aim to do things straight and fairly, you must be prepared to communicate with players on a much higher level. There is no place for uncertainty.

Sadly, it is much easier to state something in the rules than obtain pro-client support. I do not want to say all casinos are bad, I simply think it is about the approach towards players.

I hope we will uncover the issue and help you out from this spot soon!

Finally my account is now verified and I did received my winnings,

It is kind a strange that all sudden my document are good ever since I filed complain.

So that's perfect I'd say. Finally some good news. 😊☘️

I think you better enjoy the fact that you got them, because not many players would have similar experiences. 

If I may ask, how long did this whole process of verification to successful withdrawal took ? 🤔

Guys this is all a scam in this casino

pure mafia rip off.

You will never get a single euro paid out by these scammers

You don't have a license so you can't accept the money at all...

There are 100s of lawsuits against these casinos and every one is won...

Why do you think these companies are in Curacao or Malta, just because the legal system there doesn't prosecute?

Just read the forums of all the lawyers.

Lawsuits cannot be delivered because they are mailbox companies.

The addresses are also all scams

These and other casinos are all operated by Rabidi.

Take a look at the transfers, it's always the same IBAN when you transfer something..

And if you deposit tens of thousands of euros and have a withdrawal once... the same tricks are always used.

You have to verify yourself, then they supposedly can't read the photos, or the bank doesn't fit, or you have to send a utility bill, etc., etc., always the same nonsense.

And when a payout is approved, nothing ever arrives...it's all just fraud

Just a mafia

And if, for example, lawyers send Kagen there, they don't care

Because Curacao doesn't do anything.

And if one does come through, you simply change the operator or file for bankruptcy...

It's all just fraud

Do you only accept deposits in real time that cannot be booked back?

Of course you are entitled to a refund for 10 years

But it doesn't help, then someone just goes to jail for a few years and is still a millionaire.

They always refer to their terms and conditions and write that it is the responsibility of the country's player.

But that's not the case, if you don't have an Oasis license, it's illegal gambling.

Why do you have 100s of agents who watch these forums day and night and then write how sorry they are and how good and serious they are....

A good casino depends on the payouts

I prefer to play at German casinos, where you can win 1000 times but it's safe

For example, I have already had winnings of over 50,000

and then your account will simply be deleted

just a mafia scam

Only if the policy would change and you could, for example, charge back Giropay and others, then there would be a chance....

but until then there will be millions or billions of tiles...

check everything yourself

it is always Rabidi

always the same iban

Everything is fake, the millions of winnings like cars etc are all fake

Even if you get a bonus of 1000 euros, for example, you would have to wager it 45 times and win 45,000

that will never be the case

The only ones who benefit are the lawyers

and even forums like trustpilot have also been bought.......lol

everything fake

Hi, I see you haven't had the best experience with this casino. So I would like to ask you, is your problem still there and you can't make a withdrawal, or you just described the situation and you have no funds in the casino ? 

However, I agree with you that it is best to stick to casinos with a German license and avoid the problems that occurred with this casino.

Anyway, can you let me know how it is ? 

Lucky dreams casino!!!!

I’m doing this at my free Will and no influence whatsoever…

I play at a few casinos and when it gets to the pointy end on either winnings or issues. Somehow there is always a term condition or literally ridiculous replies and responses to my request on either withdrawing or issues that I have had.

Lately, I have been focusing and playing at I’ve been playing at Lucky Dreams Casino.. and yes I have had tedious issues arise, and I have had large winnings..

My issues were sorted immediately with no headache whatsoever, with a complimentary courtesy bonus on top.

I have had some big wins lately, and they were paid out immediately. No headaches whatsoever. I’ve been assigned a manager whom replies and also checks up on the my experience, and if I require any additional support.

i’ve been assigned a manager whom replies and also follows up and is always checks up on the my experience.

I don’t need to write this reply because I don’t need any special consideration, but during my time playing with online casinos, I feel that they’ve always got the upper hands and the CUSTOMER is never right.. and since I’ve been playing at Lucky Dreams Casino, I can honestly say that this is not the case.

Which has made me out of my own time free, willing to let other players know that this casino in my opinion is if not the fairest of them all!!! and I believe if I casino is doing the right thing then I good review is deserved by an independent person and allows my experience to be shared so others could feel comfortable..

in this case , I believe once you hit the status of a VIP player with a manager , your experience will be very fair and any issue I believe will be sorted again . This is due to a few obstacles are faced and I have not found the casino to be as fair as Lucky Dreams .

I had re-requested it withdrawal and we seen 25 hours. I had my money in my bank account and I’ve attached a screenshot of one of many withdrawals

I don’t know if I am allowed to nominate and state my managers name, but he has gone on and beyond to make sure my gaming experience has been at its highest satisfaction with the most smoothest transaction.. I give Lucky Dreams 10 out of10

I'm so glad you created this overview!

With luck, it serves as a perfect motivation for other satisfied players. Since we usually tend to share issues or complications in order to ease the burden a bit, I admire your will to praise good efforts!

The user review is also a great thing to do. 🙌

I'm sorry, but do you think that playing a game with an unknown RTP for real money is wise?

Anyway, what explanation do you expect? Ask the game provider, please. I honestly do not understand what I am supposed to see in these screenshots. I bet the game provider would understand better.

Additionally, if you know all casinos licensed in Sweden do show RTP, why do you play here? I really wonder. I'm quite sure you know it is better to play on your locally licensed sites.

Frankly, I won't speak on behalf of any casino or game provider.

I'm sorry, but I do not understand what seems to be wrong. And what makes you think I'm defending casinos? I'm just asking you questions to find out more about the object of your own concern.

Of course, it is not good if the RTP is hidden - it's obvious. Thus, I wanted to know why you would play under such circumstances, especially when you compared this situation with casinos licensed in Sweden. Meaning you know the RTP should be freely visible.

Can you also please explain these print screens?

I kindly asked you for an explanation.

But it is also a fact that the game provider is more likely to explain than everyone else. Because you would be asking its creator, there is no better place to go.

Do you understand me now? I pray you do,..

I don't think it's cheating because not every casino has RTP values listed in the games, although I think honest casinos show these values in their slots. Did you also try to ask for example live chat what is the RTP in the games where it does not show you ? 

I also noticed that in this post you are talking about N1bet casino, so this whole case is related to this casino please ? I'm asking because you're posting this in the LuckyDream casino thread. 

Also, it would also be good to answer Radka's questions because we are just going in circles. 

Would that be possible ? 

I'm sorry, but I don't understand this sentence at all: "What do you mean by lucky dreams never played on Lucky dreams Posted but never played there."

I didn't mention anywhere that I have a problem with you expressing your experience in a casino. All I'm saying is that you're writing in a thread called LuckyDreams casino and you're talking about N1Bet casino, which as you can see are two different casinos. And that's why I'm asking which casino your experience refers to, nothing more nothing less. So don't take it personally, and certainly not with the idea that I don't want to know what kind of experience you've had. 

I won't comment on the rest because I feel there is a misunderstanding here, as I was just trying to understand what casino you were talking about. 

I have played on Lucky dreams, received a 30 euro bonus and have also managed to wager.

Yesterday at 4:30 p.m. I made a withdrawal of 3,000 euros, my money did not arrive, they said it would take 24 hours.

I know for myself that by bank transfer it doesn't take that long to get money.

Asked on the chat many times without getting correct answer .Also verified there .

What should I do ?

Now they say have to wait 1-6 days

How can that even be possible.

Sending replies from the chat.

How long did you wait for a withdrawal? Because I wait 3 days, first they said 24 hours then 1-6 days.

I had like 5 withdrawals this year after the 24h wait then after that about 2 day hit my account in Australia

Go to google search… or type luckydreams5.com

yes there are other casions that try take or hijack new players … my thoughts are if that try do that how unprofessional or doggie they could be !!! Honestly I recommend luckydreams, just casino and new casino called lukki casino…. lukki.com there all under the same management!! There honestly honest casinos!

The first withdrawal I find any casino in cash not crypto take a day or too longer .. but regularly now I get my cash out in 2 to 3 day NO ISSUES!!! If you do email vip team and they sort it out for you pretty quickly!!

Guys luck dream am has nothing to do with them other casino when you search and they take to N1bet etc… honestly the wins I had there have been the most …. In two yeah I spent over 1.5m deposit La and I can honestly say lucky dreams is fair .. where other casino like Sky or jackpot Jill have done anything not to pay me !!! You mean thin is a good communication with your host or bio manger and at lucky dreams or just casino you will find host that bend over backwards for there players !!

need e-mail from the vip team

first they told me 24 hours yesterday and today 6 days to wait.

I am from Sweden