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I waited 11 days for 401 euros to be paid almost every time. Now I'm waiting 316 euros. I think the withdrawal option has no impact on the waiting time, it's just them not winning enough to pay everyone immediately. Or, they are waiting on purpose so you reverse, play and lose it.
Same situation for me unfortunately. My amount is even higher which doesn’t help I guess. Emailed and chatted and keep being promised it will be paid "next day" or "very soon"
Automatic translation:
3 years ago
Hello,
we allow the casino 14 full days to process withdrawal + KYC, the way I see it no, however, you may consider submitting the complaint too - very soon. 🙁
I waited 11 days for 401 euros to be paid almost every time. Now I'm waiting 316 euros. I think the withdrawal option has no impact on the waiting time, it's just them not winning enough to pay everyone immediately. Or, they are waiting on purpose so you reverse, play and lose it.
Automatic translation:
3 years ago
Hello,
to me, it also seems that the payment option does not matter. 🤔
Yes you are right, I only get notifications when someone replies to my message.
I don't know if they got paid but my withdrawal is pending status now, it'll be paid normally in the next hours. I waited 1 week exactly, I made the withdrawal last Friday.
I started playing at this casino last week and used their bonuses haven't tried withdrawing yet in the casino. I hope that it will all go well when its time to withdraw some of my cash
I started playing at this casino last week and used their bonuses haven't tried withdrawing yet in the casino. I hope that it will all go well when its time to withdraw some of my cash
Automatic translation:
3 years ago
Hello,
I hope your withdrawal would be much easier than the recent ones. 🤞