Locowin Casino - general discussion (page 3)

YOU have canceled my withdrawal !!!!

I wrote for MGA!

Alright, in that case, the casino should prove and show evidence proving that you really have more accounts as they claim. Otherwise there's no reason to void your winnings!

Hi there,

I made a regular profit of € 1000 at the casino and requested it last week by bank transfer. The documents were uploaded on Monday.

Since then, the casino has not responded to any emails or even to live support.

how can i take action against it?

Hello, here is a list of complaints submitted against Locowin casino: https://casino.guru/locowin-casino-review#tab=js-tab-reputation

You can submit your complaint, as you can see the others had or even have the same problem as you have now 🙁. For next time, it would be wise to check on any casino before the first deposit. Or try it with a lower sum.

Hope you will get paid after all.

People stay away from the casino.

143 euros in bonus credits were simply not playable or withdrawable.

The support there is a bug and it will be fixed.

FINAL RESULT: After 5 days the bonus expired and I don't have a cent anymore.

I also had 20 euros in cashback, which was also canceled without any reason.

Biggest scam casino on the market.

Hello,

it seems that this casino stays the same. Just check these previous conversations here. 🙁

I'd say that you should be given the chance to complete the bonus, but honestly, I do not think that they care.

Are you still in touch with the support?

It happened to me as well as you. Locowin does not pay out if you win. I played without a bonus and won normally. Around 2000 euros. The first email is that I'm over my withdrawal limit. But 2000 Euro payout limit? Casino guru wrote 5000 a week. 2nd mail was payout in 72 hours, 3rd mail payout in 10 days, today 4th mail Thank you for reaching out to us.

We do apologize for the inconvenience and the delay, please be informed that your withdrawal is still under control by our security department for further checks which may take up to weeks.

what a fake casino. From my experience, I would advise you not to collect even 1 cent.

Hello, I'm sorry to hear that.

According to the previously unresolved complaints, we can only hope that you will see your winnings one day.

Always check reviews, reputation scores, and complaints in advance so you can spare yourself such an unpleasant experience. 🙁

They also don't want to pay me the winnings, what should I do please? The winnings are about 800 euros

Hi, what country did you register under please? According to our information, this casino does not accept players from the Czech Republic. Have you entered all your registration information correctly and is your user account already verified? Or, please, when the verification took place and whether you have ever successfully withdrawn money here in the past. Thank you for the info.

Hello, yes, my account is verified and I am from the Czech Republic, and money cannot be withdrawn, it says withdrawal via email, but an error appears, you can only deposit money, but not withdrawal

If I were you, I would try to inform the casino first and ask what could be the cause. Try their live chat or send an email and describe your problem. In case they refuse to communicate, do not hesitate to contact us further.

The reputation of the casino is not very promising, rather debatable, as can be seen here , and the biggest minus is the unfair rules.

Please go through their T&C again and try to focus on how it is with accepting players from the Czech Republic. As I already mentioned, according to our information, this casino does not accept players from the Czech Republic, did you use e.g. a VPN?

Hi,

managed to get in touch with support? If there's anything new, we'd love to hear from you.

Hello,

I've been having problems paying out my Locowin profit for days now.

So far, the KYC verification for my address has failed. I have already sent invoices, personal information and a bank statement. Each time this verification takes 48 hours and each time they tell me that the documents are invalid. I really don't know anymore.

Thank you in advance for your help.

I've posted my complaint since yesterday evening, it has 89 views but no replies...

Hello,

sorry to hear that. It would be best to ask the casino what is wrong with the documents. There is no point in sending the same all along.

Did you try to ask, please? If so, what seems to be incorrect?

I replied to one of your posts here.

I think locowin is one of the best sites ever. Made yesterday with 10 euros 600 but everything was lost again

Saw many old bad comments here for Locowin. I was not a client 2 years ago but since I am customer I am enjoying a lot at this Casino. Its new in France and an amazing addition to all the others. Regarding the withdrawals poblem that some mention. Are you still facing any problems?