Legiano Casino - general discussion (page 26)

If I had had direct proof, I would have presented the whole collection right from the start, and then we could all have skipped the rest of the complaint procedure. Don't you agree?

I really see that lately withdrawals are being made but with a delay. The worst thing of all is the feeling of fear that we won't get paid.

I presented all the screenshots I had of them, where they lied to themselves and it can be verified.

Where they tell me that my money also arrived on April 9.

Where they tell me they would send me the RNA.

Where they told me that even if my account had been closed, my money would arrive.

AND MORE!

Hello, Legiano opened my account!!!

I still have 1000 euros in cash for 2 months but I am really happy that Legiano was honest

It surely is frustrating, but try to think in a positive way, and know that we are here if the withdrawals won't come soon.

Yeah. Now we have to watch closely how your complaint will unfold then.

So, now you're close to receiving the payments, right?

Please keep us informed about everything.

Yesterday a colleague told me that the first withdrawal was verified and today when I logged in no processing has been done. I asked why they lied to me and they told me that it wasn't her who told me, but the colleague. How ridiculous is this? Why is there this delay? What benefit do they have?

I know you are here and you are helping us a lot in this. However, I have 3 withdrawals from 13/5 200€ 17/5 200€ and 19/5 400€ none of them have been processed I have opened a complaint. I wanted to ask has anyone ever not received their money?

As I'm aware, the casino pays, but unfortunately with delays.

And we don't know what they gain from it, really.

Have you advised them at all? I mean tell them in some way not to delay?

We do every time delays happen, but I'm not sure about how big our power is, you know.

Last time i waiting a 14 days, after that i get my money. So they payout but must wait.

Ilios

Thank you for your patience, as we could see from your account, your withdrawal has been delayed and has taken longer than expected, I understand that this is causing you confusion and stress and you are right, we are here to help you. The reason for this delay is that the financial department checks all player withdrawals one by one, they check if everything is in order with the account and if they need verification, this is a process that our financial department does and unfortunately we are not responsible for this, personally I as an employee sent an update and promoted the delay in your withdrawal, I completely understand your frustration and I sincerely guarantee you that you will get your money. It is not your fault I know and unfortunately all we can do is send updates. We sincerely apologize for the inconvenience, we are trying our best. Thank you very much for your patience.

I received this response again today, even though none of the 3 payments have been made.

It's great that you got your money, even though there was this delay.

Will you continue playing there now, though?

Let's see now if they really keep what they wrote here. 🤞

3 days left until the complaint expires and they are still making fun of me. However I wanted to know Romi if they respond to complaints when you call them. Or do they just disappear?

Hello, I will keep you informed of the collections, for the moment I have not received anything in my bank account!

Louise

I understand the importance of timely withdrawals and I would like to apologize to you for this delay. Let me inform you that your funds are safe without any doubt and that your withdrawal will be processed as soon as possible by our trading department. Your issue there has escalated and you are right no matter what you say and if I were in your position, I would also feel uncomfortable about all this. I would ask you to be patient a little longer and everything will be fine Ms. Zoe.

I'm waiting for your reaction Romi 😂😂hahaha

I will let you know when Legiano has paid the full amount.