Legiano Casino - general discussion (page 21)

Thank you, I've always trusted online casinos. I was lucky enough to win €84,700 at Planetluckcasino, part of the PartyGaming group, in 2005. I've always been consistent, honest, and transparent in all the casinos I play at. I hope LEGIANO will honor the trust agreement and restore players' confidence.

how long you waiting for your money?

26/03/2025

its over a month, no one can help you here?

https://casinoguru-en.com/legiano-casino-player-s-account-has-been-closed-without-2

I am waiting for Guru to help me recover my account and winnings

i have a like 1200 euro withdraw, and waiting 7 day now.

Legiano Casino is violating its own terms and conditions established on its platform. According to its policies, the timeframe for processing and crediting withdrawals is 3 to 5 business days. However, in practice, users are experiencing delays of 10 days or more in receiving their funds.

This unjustified delay represents a direct breach of the conditions previously accepted by players, undermining the trust and transparency of the service.

The casino fails to adhere to the deadlines established in its Terms and Conditions. Although they claim that withdrawals are processed within a maximum of 3 to 5 business days, in practice, it can take more than 10 business days or even months to release the funds. This unjustified delay is a clear violation of their own commitments and creates a serious lack of trust.

Furthermore, they have begun closing accounts without warning or clear justification, leaving users without access to their funds or legitimately earned winnings. In many cases, after closing the account, they simply refuse to pay out the winnings, citing alleged irregularities without providing evidence or allowing for any transparent appeals process.

These practices are not only deceptive, but could constitute a scam. For all these reasons, I urge other players to be extremely cautious with this casino, and I urge the relevant authorities to investigate the company's actions.

No one can do anything with that casino, they break the rules have ss with my withdraw.

They've been like this for months and months... Just read your previous comments...

Try to be patient and if you don't get anything within 14 days, as another player mentioned to you, definitely file a complaint. You can see that there are quite a lot of players complaining about the same thing, but I have seen that quite a few of them get their money, even though it is quite late. So don't play with money and wait.

i have write a complaint here, Yes?

When it gets close to the time I mentioned and you don't have the money, yes. 

Anyway, the casino didn't ask you for any paperwork or anything like that?

i was not asked for anything, zero sings.

Okay, so we'll wait a little longer and if nothing happens, then definitely file the complaint. Just don't gamble with the money, because if you lose it, there's no way to help. Also, don't make a withdrawal so you don't unnecessarily prolong the already long waiting time.

the money is in the proces of being paid out but still not approved

Good evening Jaro

I am very worried because Legiano Casino is not responding to my complaint to Guru, your agent Jozef has extended the waiting period by one week.

• Does Legiano Casino currently match with Guru?
• What recourse will I have if Legiano does not respond to you?
• Will I be able to resubmit my complaint to Guru if Legiano does not respond within the one-week follow-up period?

My complaint:

https://casinoguru-en.com/legiano-casino-player-s-account-has-been-closed-without-2

Very sincerely,

Christelle

Is Legiano still cooperating with Guru because Legiano is not responding to my complaint?

I understand, let's try to wait as the withdrawal times are not very short at this casino.