Legiano Casino - general discussion (page 14)

File a formal complaint at the police station and have the cybercrime police deal with it. Nothing else can be done. I'm tired of this circus: having to wait, having to resort to this forum, having to wait even longer... it all smells really bad to me.

Well yes, tell us how yours is going and I'll tell you mine. If we see that nothing is going, we will file a joint complaint against them.

I also filed a complaint with Casino Guru almost a month ago and I'm still here, not because of them but because of the casino.

But you filed the complaint a month ago and they still haven't asked the casino or made any mention of it so the casino can respond?

Guys, the money is coming, I was paid out in full too...and it was almost 15,000€...

Be patient, the payment processor is completely overwhelmed with the almost 100 casinos that the operator has...

They'd be better off running a serious, formal casino than operating in such a dirty, deplorable manner. I've been waiting for the paltry sum of €1,500 for 22 days. When I want to receive the €3,550.17, it'll be a year or more.

Could you tell me what date you requested the withdrawal?

I can see that you post to all these casinos only about your issue with Viperwin, so may I ask if you experience issues also in these casinos you wrote about your issue to?

It is not good to mix the casinos together, you know. That is why we have separate threads for every one of them, actually.

So, hopefully, your money will arrive soon if the casino approved your withdrawal.

Surely let us know, please.

I've played and lost at more than a dozen of them; they're the same ones with different names. I won't mix up names, and I hope that after filing my complaint on April 5th, it will finally be addressed. I won't interact anymore. I'll continue to suffer this negligence from the casino day after day without a solution. Thank you.

Applied for on March 13, 2025…

on 14.3 I received 500€

on March 27th another 800€ as Level 3

Rest 3x800€ on 9.4 and 10004€

Money will definitely come, be patient!

Thank you.

Have you ever been told that the money was finalized and should be reflected in your bank account, but it actually wasn't?

But they say it's already completed... and that it should be in my account and it's not.

Let's wait until tomorrow when the holiday season will be over. Hopefully there will be some update.

We'll be waiting with you.

Today Legiano responded to my complaint, as he not only knows how to tell me his terms and conditions now, he added, I don't know the truth but I think he manipulated it, saying that he would cancel my withdrawals. Still, they don't make any sense because they themselves told me that they would give me my money and that it didn't matter that they closed my account, that they were going to give me my money. A few days later they tell me that it was completed satisfactorily and that they would send me the tracking ARN in a few hours so I could see that they sent it (they haven't even sent it yet). The senseless things they say are spectacular, how little seriousness this casino has and what scammers. As I said at the beginning, they make promises that never arrive and that's how it is. Here I leave you what I wrote about his promises, so that later you don't think I'm crazy.

I just spoke to the casino again, and of course, they've come up with something else, haha. Yesterday, it was completed successfully and should be showing in my account. Today, they tell me they're processing my withdrawal and that there's a slight delay. Then, today, Legiano, after complaining, tells me there's nothing. So, you see this as a safe casino? Incredible!



I inform you that they finally say I will never receive my money, after telling me yesterday that my money was completed days ago and that it should be in my account, and that it is impossible for them to keep my money, even if my account is closed (you have already seen screenshots of this, and I have even more).

Based on this, I am forced to file a joint complaint, that is, a complaint filed by several people, for fraud and customer manipulation.

I have been deceived for over a month by making promises that never came to fruition.

Lying and making excuses for any kind of question I asked them.

What I'm telling you is all true, you know I have videos, screenshots of this fraud and these invalid promises.

And I remind you that the first ones to violate the terms and conditions are them with everything I'm telling you.

I also plan to upload this to Twitter, forums, and other networks. Let people see what you're made of.

I don't understand how you keep giving it SUPER HIGH security! Seeing my case, making promises that never came, and lying to me day after day. This scum and trash are literally laughing at me. SHAMEFUL.

I hope all the videos and screenshots are helpful to you.

I will leave you with new screenshots of their confirmations and I will emphasize that they will arrive 100% even if my account is closed.

The last photo, I told them I wanted a receipt for the withdrawals, so they could send it to me. The agent told me: "I can understand and appreciate how important the receipt is to you, Alberto, and especially since you've been given different information in different interactions. Of course, I understand that it's important to follow up on your withdrawals and your money, which will arrive because I can see that it's already been processed."

I myself asked to close my account the other day. It is still open. I didn't lose anything except the money I deposited and played. I hope you get your winnings. I advise everyone to only play at casinos with large withdrawal limits. These ones where small, they don't have money. I myself have played at these bad casinos only because I have sometimes put a game ban on big casinos. Then I have come to the end of the road and came to these garbage casinos in my desire to play because I haven't been able to get anywhere else. I will follow how you possibly get your winnings.

I highly doubt that I will recover my earnings. You have already seen with your own eyes my evidence, so that you do not think that I am inventing or manipulating like them. My goal that I want with this, apart from recovering my earnings or not, is that other people realize the garbage and scammers they are. I have lost a lot with them and to enter you will see how they will not close your account. Now try to collect your earnings, they already take everything from you, and also as I said before they try to buy time by telling you that they will give it to you 100%, even if your account is closed, and when the time comes they kick you out and scam you, LOL, that's how they are, but I am clear that I plan to upload all this everywhere.

We need to wait to see how your complaint will go now. I can see that Mirka is communicating with the casino and is investigating everything well.