1 year ago

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Thank you. I was afraid that it would take 16 days including identification, but so far they haven't asked me either. I paid in the same way with Skrill, and I asked for it back. It's good to hear that someone has been paid! This gives me more hope too.
Hello, could you tell me a little more about the situation, please? Why doesn't the casino want to pay you? How long have you been waiting for your money? Was it necessary to verify?
I made the withdrawal on Sunday, they told me three days and that it shouldn't take any longer. Three days have passed and these people keep saying the same thing, it's in process, they've even said that it's in the final stage, but if you go to the withdrawal status, it doesn't have any progress and they always respond with copied texts, I send photos of the withdrawal and its status and Bean the name of Kinbet casino 

casino
Hello, it seems like they are delayed. I understand it is not very appealing but on the other hand, such a delay can easily be resolved by the casino. Could you please tell me what they said? Just to wait, I guess.
Well, I think there is not much else to do at this point.
They told me the usual thing, that it's on hold, I don't know what, I don't know how much, but when you talk to the chat or any email message, they always send you the same thing, that it's on maximum priority, that's what they've been telling me since the first day and there's no progress and that they're processing it, that they're processing it but in the transaction status there's nothing, there's no progress of any kind, I don't know, let's see if they can help me with a claim. I think they could get their act together, three days have passed, with this four and nothing.
From what I've seen, it's a card withdrawal. Maybe that's why it's delayed. I wouldn't make a big deal out of it, even though I know that when they tell you the money will arrive in three days, that's what the player expects.
In the current situation, it would probably be best to just wait, and if the casino fails and doesn't send you the money, we'll try to help you.
Do you think you can hold out?
Good morning Mr. Jaro, I signed up to KINBET and made my first withdrawal on October 26, 2025, for €170.00. The time limit set by the platform (3 to 5 days) has passed, but the withdrawal still remained pending. I contacted the chat several times and they always said the same things.
The usual things that everyone complains about when reading the comments.
If you asked before 3 days they would tell you that 3 to 5 working days must pass excluding holidays etc. etc.. basically always the same things.
I asked after 5 days and they replied that it would be processed soon and the delay was caused by high demand etc. etc.
At that point I got my withdrawal back and was reinstated in the gaming account.
I played them and won.
I now have 3 pending withdrawals
1 withdrawal of 500 euros made on October 2nd
1 withdrawal of 500 euros made on October 3rd
1 withdrawal of 400 euros made on October 4th.
I'm skeptical and don't think I'll get the money.
Too mysterious and they don't even stick to their general withdrawal conditions.
Can you help me understand better?
Thanks in advance 


Hello,
I would like to share a few points. First of all, I understand this is a very unfortunate experience; the withdrawal was not fulfilled, and the money was sent back to your casino account.
We have recently been discussing how casinos approach their own withdrawal limits. It's fair to say that a smaller casino with realistic withdrawal limits that are generally respected sounds more convenient than a larger casino with dream limits that are frequently ignored.
The reality is that casinos can pay however they "want"; delays may be reasonable and caused by common circumstances, or the limits may appear attractive in the terms, but the casino pays out based on the current queue.
Hence, the user reviews are worth checking and sharing.
Hello everyone
Unfortunately, I can only speak from experience. Every time there's a payout, it's a hassle.
I was, or rather was, VIP 5, but when I suddenly won around €4000 yesterday and wanted to make a withdrawal, I was down to VIP 2. Apparently, this is calculated based on deposits and withdrawals.
My VIP manager is nowhere to be found anymore anyway.
And I'm not getting any replies via email anymore either.
In the chat they said it wasn't within their authority, they only saw that I hadn't paid in enough.
There was a reason I was VIP5 and always received the VIP emails etc.
Well, that's no fun if you can only withdraw 500 per day, and I'm not playing with 0.50 cent coins or anything like that; sometimes it's 5-10 cent coins, so you can easily get 500.
And why can you deposit thousands if you can never withdraw that much?
It actually works like this in most of the casinos: the VIP level depends on the deposits made. It should be well explained, I believe, so every player is aware of how it works.
Tell us now, please, in what state your withdrawal is, though.
I received 500 once, and then my VIP status suddenly jumped to 3, followed by further payments of 800 and 800.
Then nothing worked for 36 hours. I lost everything again. The VIP manager is unreachable. I haven't received a reply to my emails for days.
Self-exclusion doesn't require a response anymore. I really don't know what else to say about this casino. I already had this issue three months ago and they required self-exclusion.
What can be done to keep me as a VIP5 member? I was offered a sum of money. It was clearly stated that I would only accept it if the payouts were processed more quickly and no more games were played against me.
But actually, I should demand all the money from the last exclusion back.
I can see that your situation is a bit complex there.
Do I understand correctly that now there is no remaining balance in your account, please?
When you requested a self-exclusion, for how long was it?
The only way to go up the VIP levels is to deposit more money, of course. It is usually like this in every casino.
When exactly did you request your withdrawal, and is your account already verified there?
Yes, it was verified from the beginning. Or rather, it wasn't necessary. February 14th, 15th, 16th... €500 per withdrawal. Furthermore, I have another €2500 in the account. I can't understand it. You can top up your account in 20 seconds, but actually receiving your money... that takes a very, very long time. The same thing happens via email and live chat... supposedly they're currently experiencing a high volume of withdrawals, hence the longer processing time. The terms and conditions state a maximum of 72 hours. The 72 hours have expired, and I'm furious. I wonder if I'll ever see that money again.
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