On May 13, 2025, I requested a withdrawal of 500 euros to my Skrill account. This amount has not been transferred since then, although the Kinbet casino's withdrawal policy states a maximum of 5 working days. The live chat and customer service always say that it will be paid out, just be patient. I already had a withdrawal at the beginning of May, which Kinbet made, but now they are not paying, they are just promising. They do not respond to the complaint email, only their automated system indicated that they received my letter.
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