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Kinbet - Payout maximum 500 euros every 2 weeks. (page 4)

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1 year ago
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1 year ago
grus

Let me ask you a question. Do you think it's worth threatening to report them via live chat? Or will that make my case more difficult?

Automatic translation:
skoliosp
1 year ago

In some cases, players have stated at various casinos that it has helped them, but what is really true I don't know. 

I would rather say that this way they can stop talking to you and every time you write something in the chat they will close it or they could disable it. I've seen that happen before, so I'd rather keep a cool head and try to be patient. If you can't get the money and resolve anything with the casino, then we will try to help as I mentioned. Threatening the casino and being rude is definitely not going to help the situation I personally think. 🙂

1 year ago

Okay thanks, I agree with you, in all my communications with them I was very polite because I'm afraid they'll do worse to me. I'll keep this character so they show the same respect.

skoliosp
1 year ago

Definitely, you shouldn't let yourself get frustrated, even though I know that some situations are not pleasant for players and sometimes they lose the will to be patient. Sometimes I don't blame them, but the one who can control it has a big advantage.

Jaro
1 year ago
deus

Hey,

Unfortunately, as expected, I did not receive my money.

How can I file a complaint?

Automatic translation:
1 year ago

I will give them this day too, If they don't give it to me today, tomorrow I will report them.

1 year ago
grus

I just spoke to them again and they told me that they are currently checking my withdrawal requests and will let me know immediately. So I'm waiting today and we'll see.

Automatic translation:
1 year ago
deus

Hey,

Unfortunately, as expected, I did not receive my money.

How can I file a complaint?

Automatic translation:
1 year ago

Just use this link and write to our team with everything you need. If you would like to see what you can expect from the whole process, just open this guide.

If something doesn't work or if you have more questions, feel free to add them.

1 year ago
grus

I just spoke to them again and they told me that they are currently checking my withdrawal requests and will let me know immediately. So I'm waiting today and we'll see.

Automatic translation:
1 year ago

If nothing happens, feel free to use the link I shared in the previous reply. 

But I would be happy if it wasn't necessary for you and they would pay you.😕

1 year ago
czus

Does anyone have experience with the kinbet cabinet? Has it ever paid out money to anyone?

Automatic translation:
1 year ago
grus

From my experience, it pays after about 20 days.

Automatic translation:
1 year ago
czus

Does anyone have experience with the kinbet cabinet? Has it ever paid out money to anyone?

Automatic translation:
1 year ago
skus

Hi, I think you're missing a bit of information from other players here. Feel free to browse the thread and take a look.

Do you have any money you're waiting for? If you have experience here, feel free to let us know and if something happens, we'll try to assist. 🙂

Automatic translation:
11 months ago
huus

On May 13, 2025, I requested a withdrawal of 500 euros to my Skrill account. This amount has not been transferred since then, although the Kinbet casino's withdrawal policy states a maximum of 5 working days. The live chat and customer service always say that it will be paid out, just be patient. I already had a withdrawal at the beginning of May, which Kinbet made, but now they are not paying, they are just promising. They do not respond to the complaint email, only their automated system indicated that they received my letter.

Automatic translation:
skoliosp
11 months ago
huus

Hi! Did you get a payout after 20 days?

Automatic translation:
11 months ago
huus

On May 13, 2025, I requested a withdrawal of 500 euros to my Skrill account. This amount has not been transferred since then, although the Kinbet casino's withdrawal policy states a maximum of 5 working days. The live chat and customer service always say that it will be paid out, just be patient. I already had a withdrawal at the beginning of May, which Kinbet made, but now they are not paying, they are just promising. They do not respond to the complaint email, only their automated system indicated that they received my letter.

Automatic translation:
11 months ago

Do I understand correctly that you haven't received any information regarding your last withdrawal whatsoever, though?

Is it shown as "pending" in your account?

11 months ago
huus

They respond via live chat and say they will pay the amount. They have an email address that I wrote to, but I don't get a response from there. But okay, I'll wait the 14 days. Thank you very much for your interest!

Automatic translation:
Anonymized1083
11 months ago

Hopefully they will solve it before the time period passes, but surely let us know about any news.

Anonymized1083
11 months ago
grus

Yes, I received it after exactly 20 days, and in a second withdrawal that I made after a while, I received it again in 20 days.

Automatic translation:
Anonymized1083
10 months ago
huus

Hi! I have the same problem, I've been waiting since May 30th, now it's June 11th. I also requested it for a Skrill account. Did you finally get the money?

Automatic translation:
Anonymized1083
10 months ago

let me stay away probably a scam

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