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JackTop Casino - general discussion (page 7)

 by C078
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No i make mistake with calculating on my bank account

Okay, I just wanted to pass the correct information on.

It's a lost cause! We will never get our money back! Then there should be a miracle because they are happy abroad but I wish that they would be hit hard by a hack or crisis and that day they would suffer the way they let people lead. I am seeing a psychologist because I cannot accept this. I think now I accept it and move on.

Automatic translation:

It is better to accept the situation rather than keep torturing yourself. And if you still believe you can win back lost money, I suggest you inform your psychologist because this is a very dangerous idea.

Honestly, it's safer to stop playing for good.

"If you want to gamble safely and minimize the possibility of developing a gambling problem, you should get rid of this mindset as soon as possible. Gambling is NOT a way to make money. All casino games are set up in a way that mathematically favors the casino, which means that the odds are always stacked against players."

I hope you'll be alright!

cj4q7bykbg

You know, I find it rather strange that, among other aspects, you've been struggling with the verification since August 2023. Yet you kept playing, and when you lost it all, the casino closed the account.

What do you think would happen if you won big, I wonder. One way or another, I hope we'll find some further details.

hello, I made a 5k withdrawal.


After this I was blocked and I will not receive any contact or response in any way.

luckyharing

May I know whether your account was fully verified, please?

yes, certainly I have sent all my details, such as address and bank statement

luckyharing

That's quite a relief, if I may say so. I imagine it will feel quite awkward, but sometimes casinos decide to conduct some kind of additional account or history check; in some cases, the account remains inaccessible until the conclusion is made.

Of course, I'm not certain whether this might be a proper explanation; I'm just saying it happens.

I'm also quite convinced that providing a short note or a decent explanation should be standard.

Shall we give the casino a few more days to explain its action? I fear there is not much I can come up with without a decent clue. 🙁


I don't know if you can get cash from the casino, I've tried every way but I'm blocked and annoyed.


and it has already been almost 2 weeks, so I don't think anything will be done from the casino anymore.


I really feel ripped off and have nowhere to turn.

I try it for about a half year they are scammers

So you didn't see any money?

That's what I thought... perverts!


but how is it possible that there are people who have received payouts? Or will that all be fake?

Automatic translation:
Radka

8456.29€ exactly

I 5000 exactly

luckyharing

They are working illegally in the Netherlands, they ignore all the rules and ignore you on every level, and the best part is if you go into chat with another number or email, you will receive messages back until they ask for your email address, then they ignore you again.

Automatic translation:
cj4q7bykbg

I have exactly the same problem !


but how do we get our money?

I have noticed that Dutch lawyers do not go along with this

Automatic translation:
luckyharing

There are 3 options

Option 1 is that we visit their office in Hungary or Italy with several people

2 We pick out people who work there and harass them until they get sick of you

3 wait until it is resolved but then wait until you weigh an ounce

Automatic translation:

There is little point in bothering employees and there is no point in showing up at the office because if you call the police you will be arrested. We can file a group complaint in the country of residence, but who wants to be the main prosecutor? Further information and screenshots of their actions to prove that they are wrong. Watched Bitcoin Netflix yesterday and that's how they caught them that the FBI was going to arrest.

Automatic translation:

Guests, I'm in!

We just need to get our money...

perverts

Automatic translation:

But is your account also blocked? And you will no longer receive an answer from support

Automatic translation:
luckyharing

Yes, I have exactly the same thing, unfortunately nothing for months, which is the funniest thing they also say on Trust Pilot: contact support and they can see your email

Automatic translation:
cj4q7bykbg

Only they never respond and leave you blue

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