JackTop Casino - general discussion (page 11)

I ask for my player id

and if that is the case, they must also be honest on Trust Pilot

they should be honest, also on trustpilot

But there are situations where both the player and the casino interpret things in their own way, so sometimes I wouldn't be surprised if things were different on Trustpilot. I guess nobody can force them to do anything and if you send some evidence that is relevant and it still doesn't turn out well, then I guess you know what to think.

I think they make jokes

I don't know what they're up to, but it would certainly be appropriate if both the players and the casino were always honest. I probably wouldn't play in one where that's not the case.

Geen reactie via de support live chat support email vip mail vip manager en whatsapp na een jaar aleen reactie hier van neem contact op aleen werkt dit niet 

Datum van ervaring: 04 juli 2024

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Dear Collyn Daamen,

Thank you for bringing this issue to our attention. We sincerely apologize for any difficulties you've experienced in reaching our support channels. Your feedback is crucial to us, and we're committed to resolving any communication challenges promptly.

Please accept our apologies for the inconvenience caused. We encourage you to try reaching out to us again through any of these channels, as we are eager to assist you and ensure a positive resolution to your concerns.

Thank you for your patience and understanding. We look forward to hearing from you and resolving this matter promptly.

Kind Regards,

Jacktop Casino Team

Okay, so you reached out to them ? Did they try to work something out with you or not ? 

I am already trying to get in touch in several ways, maybe they will come to IGB Live in Amsterdam, the only option I see is to contact boomerang partners.

I don't joke or lie about this because they don't adhere to it

You mean you're going to go to the conference and you're going to confront them there ? Quite interesting, I'd say. The best thing would be if they could resolve this problem with you once and for all because I know we have had a history of correspondence in the past and several complaints have been lodged by you against this casino. 

I wish it had all turned out well.

yeah i'm really tired of it

I understand, I just don't know if it's the best idea and if you could do something with it. But I'll be here for any news.