ForumCasinosJacksPay Casino - general discussion

JacksPay Casino - general discussion (page 5)

2 years ago by Hardrock74
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JacksPay Casino
2 years ago

Are you trying to apologize because your really starting to piss me off I haven’t made any threats and this is a forum this isn’t abuse read what casino guru says about you and look at your rating you think your the victim? You put me at the end of my rope and I won’t be responding to you again until Bitcoin arrives

2 years ago

Hello, If you cannot provide us your username to look into your account, then unfortunately we cannot help you or look into your account.

We will ask GURU to please ask Georgey1230 for his casino username if he will not answer us in a civil matter so our team can look into his account. Thanks.


Best Regards


JacksPay Casino

JacksPay Casino
2 years ago

I deposited very much cashed in once you guys didn't have a single problem til I went to withdraw then with no warning you locked my account for barely above playth req t beat the playth who has ever heard such a thing??

JacksPay Casino
2 years ago

That's bull rap hardrock74 I have a phone and a tablet none of those bullshit is mine!! Beside u locked me for barely meeting wagering req

JacksPay Casino
2 years ago

All my usernames are tideline or hardrock74 that's it ever!! If I did it was long ago and you allowed me to deposit over and over with no warning at all

JacksPay Casino
2 years ago

Law don't even mention the word law with jackspay

JacksPay Casino
2 years ago

But they are absurd terms even this site said the same everywhere online said same

2 years ago

Your saying I played with ip addresses is bull!! Me and my mom have a family plan 2 tablets and 2 phones but live at 2 different addresses I got my proof! ( But you knew exactly what you did!! Shouldn't I have got warning? If so a courtesy call or email for future(as long as I deposited) there was no issue!!!! Crooks

Hardrock74
2 years ago

I run a pc shop I have a laptop in my house one in my car a desktop in my repair shop one in my house a phone a tablet all mine each with its own unique IP address but I know you know none of those usernames and ip addresses are linked to me period if I created another account** strong if it was before I became a regular depositor ** after months of using( only hardrock74) depositing only when I hit and requested the withdraw did all this come up( Google complaints hundreds and thousands have complained about similar I've since went to Genesis and atleast 25 big cashouts 5 in one week 0000 issues and I can call for immediate help anytime 24/7 that's a real casino thanks to Catherine Bridget and Marylin for a real live fun honest casino experience!

Hardrock74
2 years ago

Please note I have a static IP which changes from time to time look it up

2 years ago

On to bigger and better things Genesis rocks if you want a great experience try them!

JacksPay Casino
2 years ago

I had fun til this Taylor was hard to get there were times I had wait half a day to get answers! That. Screenshot you uploaded is a controlled screenshot nobody else has access to verify it!! Be like me saying Jack's pay altered my playing then print something out** no validity!

JacksPay Casino
2 years ago

Iphostvpro name jackspay>crooks>bull**** you know what you did all future players do you want to go through this? Save yourself a huge headache the internet is full of them the 2 places I know pays countless times and $$ is all 12-13(Genesis) aka lucky creek jumba etc and Beth's years of withdraws best of luck! Done with this B's Jack's pay you know what you did

2 years ago
Post by Georgey1230 was deleted
2 years ago

Hey there,

I honestly do not think this will help your cause.

2 years ago

Are you trying to apologize because your really starting to piss me off I haven’t made any threats and this is a forum this isn’t abuse read what casino guru says about you and look at your rating you think your the victim? You put me at the end of my rope and I won’t be responding to you again until Bitcoin arrives

2 years ago

Hello,

I think you should provide your username. Acting like this won't help you, honestly now it seems you just don't want to cooperate.

Anyway, it's up to you.

Radka
2 years ago

They ain't trying to pay anything

Georgey1230
2 years ago

I went through the whole conversation here, it seems to be quite clear, but what I really don't understand is why you refuse to share your casino username with the casino representative? There's nothing you can lose I guess, you also didn't submit a complaint on our website so we can't deal with your case privately.

JacksPay Casino
2 years ago

When it comes to abusing bonuses by registering multiple accounts from the same household, the approach should be quite simple, but not as simple as locking all accounts.

First of all, when I worked in a casino, we usually let the first account remain open since it's not the player's fault that that someone else registers in the same casino from the same household. The player often doesn't even know.

Secondly, it's good to look at the point whether the other accounts really misused the bonuses or not. The patterns are often very clear. The new account always uses the first deposit bonus, maybe another one, loses and never logs in again while another account is created, the bonus is used and then it repeats over and over again. Then it's clear it's just 1 person playing on multiple accounts and misusing the great bonuses for new players.

But I've seen numerous cases where let's say a husband played in a casino for a few months, used a bonus from time to time, did many deposits, his account was verified. Then he told his wife about the casino and she registered there. She may used the first deposit bonus, but in some cases, she didn't even use it, did a few deposits without a bonus, verified her account and once she won, her account was closed for "multiple accounts" and winnings voided.

That doesn't make any sense since it clearly shows there are 2 different people using their own accounts and having a standard player's behaviour - that means: play, deposit, lose, win, sometimes take a bonus when it's available. That's why we generally don't agree with closing accounts and voiding winnings for "multiple accounts" reason, especially when the only evidence is the same IP address. It's necessary to look at the cases individually. And trust me, I know that most of multiple account cases are really just 1 person creating multiple accounts and that's it.

2 years ago

Hey there, could we get your username so we can look up your account. We understand that our rating isn't as good as where it can be. Most of the reviews are from those who we have banned for bonus abuse.


We cannot respond to you until we know the username or email of your account. We also put a request in for your abuse and threats. This won't be tolerated.


Best Regards


Jackspay Casino

2 years ago

Just a quick note about this. The user rating you're given by the users have 0 influence on the casino rating that we assign based on our own reviews and tests.

So while the user rating might be influenced by the users who have their accounts closed for multiple accounts reason, our rating has nothing to do with it. Our rating is assigned base on following points: https://casino.guru/jackspay-casino-review#tab=js-tab-reputation

Daniel
2 years ago

When I’m ready to submit a complaint I will

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