The process of getting this bonus should be relatively FAST
Free spins: 100 spins on Mystic Wolf, $0.1 per spin ($10 total value)
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+ • If a player does not login to the casino for 30 days, the promotion will be automatically expired due to inactivity
OverviewBonuses2User reviews69Safety Index explainedDiscussion156Payment methods7
Warning:Casino has unfair bonus terms and uses them against players
This casino uses bonus rules which we consider unfair against players, i.e., to void their bonus winnings or make playing with a bonus overly restrictive. More details here
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Important:
No terms and conditions or very short and unclear ones
This casino does not have any terms and conditions on its website or has terms and conditions that are very short and not clear.
We've thoroughly reviewed JacksPay Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, JacksPay Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
JacksPay Casino is operating without a valid license.
We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 6,318 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Warning: JacksPay Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
JacksPay Casino doesn't have a customer support. We consider this to be a big issue, because you can't really get in touch with anybody from the casino, which makes dealing with anything virtually impossible.
Based on the information we've collected and assessed in our JacksPay Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
300% up to $600 and 100 extra spins ($0.1/spin)Bonus T&C
The process of getting this bonus should be relatively FAST
Free spins: 100 spins on Mystic Wolf, $0.1 per spin ($10 total value)
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+ • If a player does not login to the casino for 30 days, the promotion will be automatically expired due to inactivity
Payment methods
Payment methods
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
All games (15)
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Language options
English website
None
No live chat
Game providers
CASINO SCREENSHOTS
Positives
The casino is Bitcoin-friendly
Negatives
Undisclosed owner
Poor selection of deposit methods
No responsible gambling tools
Small selection of game providers
Non-responsive live chat
Interesting facts
Small international casino
Monthly withdrawal limit depends on the chosen payment method
Browse all bonuses offered by JacksPay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(69)
User reviews of JacksPay Casino
This is a place to share experience with JacksPay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have had problems receiving bonuses and cash back. I have not been able to get any customer service response for over a week. DO NOT USE THIS CASINO!!!
As a long time customer it’s sad to have give this casino a huge THUMBS DOWN-my legitimate payout (no bonus used) is now on week 4 of wait-with zero community action from Jackspay. They don’t answer emails and never answer live chat - from what I read on other forums I’m not alone -DO NOT PLAY HERE !!
Have 5625$ in withdrawals that they’re withholding. They have been ignoring my messages and emails. I am not the only one they’re not paying. Save your money until they pay out withdrawals.
Keep in mind I reached their highest tier level in rewards. Deposited over 100,000$ And this is my treatment.
Might be pulling the rug and not paying any of their owed withdrawals.
Non existent support
Will beat around the bush or come up with new excuses on why payouts are not coming
Made $28 Bitcoin deposit hit 2,500 and playthrough withdrew 1,500 AND nothing! Have emailed, chat, sent ID they just locked me out of my account. The casino reached out below and told me I had multiple accounts with is untrue. They are now ignoring me completely.
JacksPay Casino
Hey there. Please come into live chat and lets see what happened.
You will hear every excuse in the book and there’s no names there either I screenshot all the excuses and was promised many times it would be paid baloney I have all documentation gets these scumbags offline I’m offering $2500 to expose them ✌️👍🙏🏻
Like some of the games
Bonuses aren’t fair you will run out if $$$ before you hit your requirement
JacksPay Casino
Hey there. We are sorry that you feel this way. Please make a claim and we will do whatever we can to assist you.
Avoid at all costs. They spam your inbox with free spins with crazy restrictions on them, including a vague playthrough requirement that they make up afterwards. Even if you get lucky and win the $25 max cash-out associated with some of the promotions, they will ask for your documents and then just close your account. If they will do this over $25, imagine what they would do for actual money. The cost that this dinosaur of a platform wasted on rejecting a $25 payout was likely much more than that, which is the silver lining in this cloud of a story.
Odds seem fair
Fraudulent, unlicensed site. Will not pay out.
JacksPay Casino
Hey there. We apologize for the inconvenience. I see your first promotion you claimed. Max cashout is $100 which is standard. Then as the weeks carried on you claimed promotions. We don't close accounts for 0 reason. So may i ask your email or username. Maybe your account was closed in error.
Hit there first try very nice bonuses and no wager bonuses Taylor there is very nice! Only issue is sometime btc are hit and miss( deposits) payouts are best in the biz!! 12 hours in my account! No kidding. ****well update after months of depositing I hit what you know locked me out hours later something about barely playing over required wager req lol ain't that idea? I could stopped 1 penny over but played like $35.00 over
Been playing this casino for a while with bonuses and with no issues to log in or PAY for the bonus to activate, finally after a $7000 requirement to cash out i win around $300 i use the BTC option a day later they lock my account!! lol I have been trying for hours to get a reason why i got locked then a so called 'rep' just says oh your account is banned... OK, WHY at least explain the damn reason why my account is banned you scammers. I could care less of the $300 winnings but places like this should get shut down quick if i want to play for fun there is plenty of apps i can download you jacka$$e$. i wish i could give it a negative star make it -10
nothing nothing and oh nothing.
Extremely difficult rollover and even after finally met they will just ban you with no explanation. Customer service is sleeping half the time and when they do answer it will be limited and leave when the questions get complicated.
bbboris
Unregistered user
• 2 years ago
Just asked customer support how yo widraw my winnings, and a minute later my account got locked :D oh well
You can make a deposit
You can get your account locked when you ask to cash out
JacksPay Casino
Hey there. Your account was closed due to duplicate accounts. An email was sent and you had responded.
It is one account per household.
Sorry for the inconvenience
Best Regards
Jackspay Casino
LBryant
Unregistered user
• 2 years ago
L Bryant Jan 23, 2022 Not at all professional. They are actually AVAILABLE 16 Hours a day, NOT 24/7, Hard to get in touch unless waiting until the next afternoon fo remail response is attentive enough. Was able to chat with an agent 1 time (but other times no luck), My husband and I signed up a new account spoke to agent about claiming deposit promos agent informed only 1 of us could use promo (was no problem, was expected) reason for asking. I played after making first deposit played it all out. made a second deposit with a deposit bonus, 500% !!! Of course the wagering was EXTREME ,50% BUT WAS DEFINITELY WINNING !! My husband also made a deposit didnt claim a match bonus, etc. He didnt wager or play any of it, playing in different casino at the time. Went to bed got up next morning to continue on my winnings triple times max cash out and BOOM BOTH OUR ACCOUNTS LOCKED, So basically we both lost all 3 deposits long story short sent email, someone, mgr sent a return email that both of us couldnt have an account. we did chat and verify when opening accounts (most dont allow a couple of them we play at do allow us both, only 1 uses deposit bonuses) we play in several and this was by for the ABSOLUTE WORST SO IF OFFERED AN INSANE DEPOSIT MATCH I ADVISE TO STAY FAR AWAY FYI READ ALL T AND C'S , ABOUT , BANKING, ETC SEEMED OKAY, Had a specific game was looking for. And best of all, NO LICENSE, NOTHING ! STAY FAR FROM THIS CASINO
Customer service, lack of. Extreme Wager amounts. Not all games are working
I won 20k and the next day Accounts get locked saying I am barely meeting the wagering amount.
I opted myself out, still they reached out to me and activated my Account. After losing a lot, I won 20k and they basically never paid. I have filed a complaint already about it
JacksPay Casino
Hey there. Mr Stikanth was blacklisted on many forums including ours for bonus abuse. We have shown screenshots on many threads.
Best Regards
Jackspay Casino
Cichy2202
Unregistered user
• 2 years ago
Worst casino ever, won $100 on bonus. Satisfied the rollover to cash out. Then I contact asking if the withdrawal is still being processed because it isn't shown on the site anymore. I get an email back stating I need to pay them $25 to receive my $100 winnings!! How does that work, I sure wouldn't believe I would get my money if I gotta pay you first. So don't trust this site they are a scam!!!
JacksPay Casino
Hey there. The deposit is a form of security some online casinos require before the first withdrawal is paid. We use a processing scrubber which determines its you, using your card and not someone who stole your Identity / mail. You can withdrawl the deposit. If you were not happy with that outcome. You could come into live chat and we could have worked something out where your satisified.
Best Regards
Jackspay Casino
Safety Index explained
Safety Index of JacksPay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JacksPay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.9/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Warning:Casino has unfair bonus terms and uses them against players
This casino uses bonus rules which we consider unfair against players, i.e., to void their bonus winnings or make playing with a bonus overly restrictive. More details here
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Important:
No terms and conditions or very short and unclear ones
This casino does not have any terms and conditions on its website or has terms and conditions that are very short and not clear.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds and has used this rule against players before.
This casino has unclear or vague terms and conditions, which don't clearly define how the casino will react to issues.
Other factors
Operates without a license
No customer support
Zombie casino: you will not be able to get in touch with anyone at this casino
Complaints about JacksPay Casino and related casinos (19)
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